Drive success at United Canada's facility maintenance as a Senior Account Manager. Your expertise in relationship building will enhance customer satisfaction and retention across a dynamic territory.

As a Senior Account Manager, you will be pivotal in nurturing trust-based customer relationships. This role combines strategic territory management with active collaboration alongside Partner Relations and Talent Acquisition to maintain excellent service quality. You will manage both operational challenges and performance discussions, ensuring clients receive top-tier solutions tailored to their needs.

Key Responsibilities:



• Build long-lasting partnerships with clients in the field • Collaborate on performance improvement plans for success • Conduct regular business reviews with key stakeholders • Lead outreach and store visits to resolve issues • Manage escalations promptly and professionally

Requirements: • 10+ years in operational management roles • 5 years’ experience within the Janitorial industry • University degree in Business Administration or related field • Excellent conflict management and negotiation skills • Robust business acumen with advanced technology competency

Utilize your people management skills, strategic thinking, and expertise in collaboration to foster valuable client experiences at United.

📌 Account Manager for Customer Success (Kelowna)
🏢 Socket.dev
📍 Kelowna