About the Role

We’re looking for a highly organized, proactive, and people-oriented individual to support two growing businesses: a competitive swim club and a real estate practice.

This role combines administration, client communication, outbound outreach, and marketing. It is best suited for someone who is confident on the phone, detail-oriented, creative, and comfortable working in a fast-paced, multi-task environment.

Key ResponsibilitiesSwim Club (Admin & Operations)

- Manage and categorize income and expenses using QuickBooks
- Respond to parent and client emails in a timely, professional manner
- Assist with scheduling practices, programs, and staff coordination
- Set up and manage accounts, registrations, and payments
- Help organize events, swim meets, and team travel (booking, coordination, logistics)

Real Estate (Client Support & Sales Assistance)

- Follow up with inbound and outbound leads
- Make outbound calls (including cold calling) to generate, qualify, and nurture new clients (a key part of the role)
- Schedule showings, consultations, and appointments
- Maintain and update client databases/CRM systems
- Reach out to past clients to maintain relationships and generate referrals

Marketing & Content Creation

- Create, schedule, and publish engaging content across social media platforms for both businesses
- Film and edit short-form content (Reels, TikToks, Stories, etc.) using a smartphone
- Travel to listings, swim practices, competitions, events, and other locations to capture content
- Assist with content planning, marketing campaigns, and brand growth




- Monitor social media engagement and help maintain a consistent online presence

General Support

- Assist with administrative and operational tasks as needed
- Help improve systems and processes to keep both businesses running efficiently

What We’re Looking For

- Strong communication skills (phone, email, and in-person)
- Proven experience with outbound calling, cold calling, or client follow-up is required
- Excellent spoken English with a clear, professional, and friendly tone
- Ability to build rapport naturally without sounding overly sales-driven or scripted
- Comfortable handling conversations with confidence while remaining personable and respectful
- Experience creating and posting content on social media
- Comfortable filming videos using a smartphone and appearing behind the camera when needed
- Willingness to travel to different locations around the city to capture content
- Highly organized with strong attention to detail
- Ability to multitask and manage time independently
- Tech-comfortable (QuickBooks, CRM systems, Google Workspace, Canva, social media platforms, etc.)
- Reliable, accountable, and responsive

Ideal Candidate

- Has experience speaking with clients over the phone on a daily basis
- Communicates in a calm, confident, and skilled manner




- Knows how to guide conversations naturally and build trust
- Enjoys creating social media content and has a good eye for marketing
- Is comfortable working in different environments and capturing content on the go
- Is persistent but not pushy

This Role is NOT for Someone Who

- Is uncomfortable making frequent phone calls or outbound outreach
- Doesn't enjoy creating content or being involved with social media
- Is unwilling to travel to different locations to film content
- Struggles with organization or follow-through
- Needs constant supervision or direction

Bonus (Not Required)

- Experience in real estate, sales, or customer service
- Experience managing business social media accounts
- Video editing or graphic design experience
- Background in sports, coaching, or event coordination

Compensation

- Competitive hourly pay (based on experience)
- Performance-based incentives (especially tied to lead generation and appointments set)
- Opportunity for growth into a larger role within the business or real estate sales

Growth Opportunity This role has potential to grow into:

- Operations Manager (Swim Club)
- Real Estate Assistant or Sales Role

How to Apply Please apply with your resume and a short note explaining:

- Your experience with administrative or client-facing roles
- Your experience with social media content creation and marketing
- Your comfort level with outbound calling and client outreach
- Any experience filming or creating short-form video content

Pay: $18.00-$22.00 per hour

Benefits

- Flexible schedule

Work Location: In person

📌 Administrative & Client Support Coordinator (Winnipeg)
🏢 Alpha Swim Club
📍 Winnipeg