About Us

Norfolk Roots Midwives is a government funded midwifery practice, with our office located in downtown Simcoe, in Norfolk County. We are a group of 5 midwives providing perinatal care to the surrounding community that is rooted in compassion and informed choice.

About You

We are looking for a friendly, organized, and dependable Administrator/Receptionist to join our team. As the first point of contact for our clients, whether on the phone or in person, you will play an important role in creating a welcoming experience. You will also ensure the smooth day-to-day operations of our clinic. Please note that this is an onsite position and work from home is not available. You will bring the following qualifications to the role:

● Excellent customer service and interpersonal skills.

● Strong organizational skills. Midwife life is hectic – you will keep our office running smoothly.

● Ability to multitask, work efficiently, and complete last-minute directions from midwives.

● Professional communication; will abide by PHIPA’s privacy and confidentiality laws.

● Strong computer skills.

Qualifications

● Previous experience in customer service or administration.

● Proficiency with the Microsoft Office Suite, including Excel.

● Able to lift 20 pounds and reach higher shelves.

● Experience working with Electronic Medical Records (EMR) is an asset but is not required.





● Experience with cleaning, IPAC, and/or healthcare facilities is an asset but is not required.

Responsibilities (including, but not limited to)

● Welcome clients and visitors in a warm, friendly, and professional manner.

● Answer incoming phone calls and emails and direct messages as needed.

● Schedule clinic appointments – rescheduling appointments can be last minute due to births.

● Schedule ultrasound and other appointments in the community, with midwife direction.

● Receive, process, and file medical documents and faxes into the electronic medical record.

● Assemble medical supply kits.

● General office cleaning and organization, while maintaining IPAC standards.

● Clean and disinfect birth pools and instruments (IPAC cleaning/reprocessing courses provided)

● Order office and medical supplies, with direction.

Schedule

● Mondays through Thursdays from 8:30 a.m. to 5:00 p.m. Fridays 8:30 a.m. to noon

● Weekends and statutory holidays off, 2 weeks scheduled vacation per year

If interested, please forward your resume and an introductory cover letter to [email protected]

ATTN: Admin hiring committee. All submissions will receive a reply. Thank you for your interest in working with us!

Pay: $20.00-$23.00 per hour

Work Location: In person

📌 Administrator/Receptionist (Simcoe)
🏢 Norfolk Roots Midwives
📍 Simcoe