Senior Appian Developer

Multiple Openings

Will consider all levels from Intermediate to Senior.

Location: Toronto OR Winnipeg OR London (Hybrid)

Work Arrangement: Hybrid, 3 days per week in the office

Contract Duration: 6 months to start

Rate: $70-96/hour incorporated

Position Overview

We are seeking an experienced Senior Appian Developer to support and enhance enterprise automation platforms in a production environment. This role is ideal for someone with deep Appian expertise who enjoys solving complex technical challenges, improving platform stability, and driving operational excellence. The successful candidate will play a key role in maintaining business-critical applications while contributing to continuous improvements, automation initiatives, and platform reliability.

Required Technical Skills

- Appian Workflow Development
- Appian Intelligent Document Processing (IDP)
- Appian Robotic Process Automation (RPA)
- Production Support (L2/L3)
- Incident & Problem Management
- Root Cause Analysis
- Low-Code Application Support
- Enterprise Integrations
- Performance Monitoring & Optimization
- Automation & Continuous Improvement

Key Responsibilities

- Provide advanced support for production applications, resolving complex Level 2 and Level 3 incidents within established service levels.
- Investigate recurring issues by conducting root cause analysis and implementing permanent corrective actions.
- Monitor application health, identify performance concerns, and recommend proactive improvements to increase reliability.
- Support Appian-based workflow solutions, robotic process automation (RPA), and Intelligent Document Processing (IDP) applications.
- Coordinate production support activities, including incident resolution, defect management, change implementation, and ongoing maintenance.
- Participate in release planning and deployment activities to minimize operational risk.
- Develop and maintain operational documentation, support procedures, and knowledge articles.




- Identify opportunities to automate manual support tasks and improve operational efficiency.
- Collaborate with development, infrastructure, business, and support teams to ensure uninterrupted service delivery.
- Mentor junior team members by sharing technical expertise, troubleshooting techniques, and operational best practices.
- Promote adherence to security, governance, and support standards while providing regular updates on platform health and operational risks.

Required Qualifications

- Post-secondary education in Computer Science, Information Technology, Business, or a related discipline, or an equivalent combination of education and experience.
- Minimum of 5 years of experience developing and supporting applications using the Appian platform.
- Strong hands-on expertise with Appian Workflow, Intelligent Document Processing (IDP), and Robotic Process Automation (RPA).
- Extensive experience supporting production environments, including L2/L3 incident management, operational support, and root cause investigation.
- Experience maintaining and enhancing low-code enterprise applications in live production environments.
- Knowledge of data modelling principles and integrating enterprise applications with ERP, legacy, and third-party systems.
- Demonstrated ability to prioritize operational support activities while managing incidents, enhancements, defects, and change requests.
- Robust troubleshooting and analytical skills with a focus on long-term system stability and performance optimization.
- Excellent verbal and written communication skills with the ability to communicate technical concepts to both technical and non-technical audiences.
- Experience working within Agile delivery environments.
- Familiarity with collaboration and delivery tools such as Jira, Confluence, GitLab, and ServiceNow.
- Appian Senior or Lead Developer certification is considered an asset.
- Experience within highly regulated industries is preferred.

Note: We use AI tools to: obtain basic information, detect plagiarism, false employment history or references, categorize your skills, and do an initial match with job posting.

📌 Appian Developer (Toronto)
🏢 Infotek Consulting
📍 Toronto