About Us:

LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world.

Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTM — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit LTIMindtree is now LTM | It’s time to Outcreate.

Job Title: Application Support Analyst

Work Location: Mississauga, Ontario, Canada

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6-8 years experience as Application Support Analyst with 4 years working in a 24x7 Ability to investigate high priority tickets and provide timely updates to Client Should have good written and Oral communication skills to interact with Onsite and Client Should have good knowledge in SQLs as the project will require scripts to be formed for any data fix or for any utility Should have good knowledge in AS400 Cobol Open to work in shifts and provide On call support Willing to work weekends for Product Releases Should be able to support monthend or Yearend batches as per the allotted schedule

Mandatory Skills Working knowledge of Oracle SQL Able to build ad hoc SQL queries Working knowledge of MainframeAS400 Cobol

Key Responsibilities

Support the Unitrax unitholder or record keeping system

Programming languages required are COBOL CLLE SQL The unitholder or record keeping system runs on IBMi or POWER system

Provide support to internal and external technology and business groups





Communicate directly with enduser clients regarding application and system issues Defect recreation

Analyze database logical and physical structures

Test stored procedures database functions database triggers

Create Query SQL and SEQUEL database views

FundSERV experience a robust asset

Ad hoc query SQL creation for data analysis which is used for troubleshooting and data correction

Debug embedded SQL COBOL ILE programs

Recommend modifications to the existing programs and to the AS400 applications

Document defect corrections On call support on a rotation schedule

Work with team to resolve tickets on priority through defined process and escalation matrix

Coordinate with various client stakeholders to provide technical solutions

Triage issues and provide shortterm and longterm solutions

Speak through the solution with Client and provide insights into entire chain of events and plan for resolution

Perform root cause analysis and work hands on to guide through the problem and incident management process

Coordinate with offshore and other global teams

Provide creative solutions to customer problems to ensure customer satisfaction

Ability to exercise judgment using procedures and practices to determine the appropriate course of action

Excellent analytical and communication skills

Support application Releases and change management functions

Provide support for monitoring of applications logs feeds issue tickets

Should be able to articulate the problem and provide step by step approach to problem and incident management.





Benefits/perks listed below may vary depending on the nature of your employment with LTM Financial Services Technologies Inc. (“LTM FSTI”) (exclusive):

Benefits and Perks:

- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- Health Care Spending Account
- Group RRSP Plan with Company match
- Life Insurance
- Annual Vacation and other Paid Leaves
- Maternity Leave Top Up Pay

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all Canada locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

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📌 Application Support Analyst (Mississauga)
🏢 LTM
📍 Mississauga