Company Description Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Bilingual Bellperson (Part-Time).

What Is In It For You

Wonderful company culture - our colleagues are at the heart of all that we do

Food & Beverage discount of 50% in our restaurants

Employee benefit card offering discounted rates in Accor worldwide for you and your family

Learning programs through our academies designed to sharpen your skills

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Comprehensive extended health benefits package

Full rate of pay of $19.93/hour Reporting to the Concierge Team, responsibilities and essential job functions include but are not limited to the following: Provide outstanding service to our internal and external guests

Welcome every guest to Fairmont Château Laurier with professionalism and friendliness

Provide guests with a superior first and last impression of the hotel

Ensure safety of colleagues and guests by working safely

Delivery of hotel luggage and amenities, keeping hotel lobby clean, providing luggage check service, directing guests and answering guest inquiries, tour luggage pick-up and delivery

Assist the Lobby Concierge Team when required

Other duties as required Qualifications Fluency in both spoken and written French and English is mandatory due to the diverse clientele.

Friendly personality and desire to work in a team-based environment

Previous customer contact experience

Proven guest excellence, positive knowledge of local restaurants and attractions





Extremely outgoing personality is required

Remains calm and courteous at all times Additional Information Physical Aspects Of Position (included But Not Limited To) Constant standing and walking throughout shift

Frequent lifting and carrying up to 50 lbs

Frequent loading, pushing and pulling of luggage carts weighing up to 500 lbs

Constant kneeling, pushing, pulling, lifting Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our Commitment To

Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS AI disclosure: We use artificial intelligence to help screen and assess applications for this position.

These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Bilingual Bellperson (Part-Time) (Ottawa)
🏢 Fairmont Hotels u0026 Resorts
📍 Ottawa