About the Role

Reporting to the Manager of Distributor Services , the Contract Administrator I will be accountable for contracting, licensing, and transfers of business. This role requires strong bilingual communication skills, attention to detail, and the ability to manage high volumes of work while meeting service level agreements.

Key Responsibilities

- Review contracting requirements and process new advisor requests within multiple systems.
- Review licensing in line with advisor contracting and provincial requirements.
- Complete research and movement of business between advisors.
- Handle ongoing administrative maintenance for advisors.
- Ensure processes are in line with company policies, compliance, and regulatory requirements.
- Ensure processes being followed are in line with company policies as well as compliance and regulatory requirements.
- Communicate with internal and external partners using strong bilingual oral and written communication skills.
- Work effectively under pressure, handling high volumes and meeting expected SLAs.
- Demonstrate organizational and priority management skills with strong attention to detail.
- Provide excellent customer service and relationship management.
- Collaborate and support in a team setting with minimal supervision.

Required Skills

- Strong bilingual oral and written communication skills (English and French) to communicate effectively with internal and external partners.
- Familiarity with complex distribution systems or the aptitude to quickly learn new software.
- Experience with Microsoft Excel.
- Experience and/or knowledge in the insurance industry.

Nice-to-Have Skills

- Knowledge of licensing requirements across all provinces.

Soft Skills





- Ability to work effectively under pressure while handling high volumes and meeting expected SLAs.
- Strong organizational and priority management skills with exceptional attention to detail.
- Excellent customer service and relationship management skills.
- Ability to collaborate and support a team while working with minimal supervision.
- Self-motivated and capable of building robust virtual working relationships in a remote environment.

Education

- Bachelor's degree is preferred; however, relevant experience is the primary consideration.

Interview Process

- One-round virtual interview.

Additional Information This is a primarily remote opportunity. The ideal candidate should be comfortable working independently, managing their workload, and building strong working relationships in a virtual environment.

The expected base salary range for this position is $22 – $26 per hour, depending on experience, skills, and internal equity.

The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location.

For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.

We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing.

📌 Bilingual Contract Administrator - French - REMOTE (Quebec City)
🏢 Collabera
📍 Quebec City