About the Role

We are seeking a highly organized and detail-oriented Booking Coordinator – Minor Procedures to coordinate patient referrals, consultations, and procedure bookings while ensuring a seamless patient experience. In this role, you will work closely with physicians, patients, and clinical staff to manage scheduling, prepare documentation, coordinate surgery days, and maintain accurate patient records.

This role is ideal for someone who is professional, has strong interpersonal skills, and is adaptable. This role is right for you if you are passionate about providing exceptional service and committed to excellence.

What You'll Be Doing:

Key Responsibilities

Minor Procedure Coordination

- Receive and triage MPD referrals
- Coordinate patient consultations and bookings
- Communicate with referring physicians and external offices
- Prepare minor procedure surgery days and required documentation
- Coordinate and maintain procedure schedules
- Track Ministry of Health wait times and reporting requirements

Clinical Administrative Support
- Coordinate patient photos and documentation
- Fax consult and operative notes
- Ensure patient files and required documentation are complete and accurate
- Support procedure-related administrative workflows and follow-up

Patient Communication & Coordination
- Contact patients regarding appointments, preparation instructions, and follow-up
- Respond to procedure-related inquiries
- Support patient scheduling and coordination as required

Operational Support
- Assist front desk operations during peak clinic periods
- Support incoming calls and workflow coordination as needed
- Collaborate with coordinators and clinical teams to support daily clinic flow

What We're Looking For

- 2+ years of medical office, surgical coordination, or clinical administrative experience




- Strong organizational and scheduling skills
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail and accuracy
- Strong communication and patient service skills
- Experience working with EMR/scheduling systems preferred

The Right Fit is Someone Who:

- An excellent communicator who thrives in a fast paced healthcare environment
- Enjoys building relationships and helping people feel supported
- Remains calm and professional in a fast-paced environment
- Is adaptable and comfortable shifting priorities when needed
- Brings a positive, team-oriented approach to their work
- Takes pride in delivering an exceptional patient experience

Why Join Us? Our team is passionate about helping patients feel confident, cared for, and supported. We take pride in creating a positive experience from the very first interaction through every stage of the patient journey.

This is an opportunity to join a collaborative and supportive team where your contributions matter and where you will play an significant role in helping patients navigate important, life-changing decisions with confidence.

- If you enjoy working with people, building relationships, and being part of a high-performing team, we'd love to hear from you.

Job Type: Full-time Pay: $45,000.00-$55,000.00 per year

Benefits

- Company events
- Dental care
- On-site parking
- Paid time off
- Vision care

Application question(s):
- Tell us about a time you had to learn a new system, process, or responsibility quickly. What was challenging, and how did you adapt?
- Tell us about a time you had to support a client or patient who was anxious, frustrated, or unsure. How did you handle the situation, and what was the outcome?

Education:
- Bachelor's Degree (preferred)

Experience:
- Customer service: 2 years (preferred)

Work Location: In person

📌 Booking Co-ordinator - Minor Procedures (Mississauga)
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