About Beam Radiology
Beam Radiology is a physician-led, community-based diagnostic imaging and specialty care organization committed to compassionate patient care and service excellence for our referring practitioners. Our patients always come first.
We are an expanding diagnostic imaging practice based in Calgary, Alberta, providing a comprehensive range of diagnostic imaging, musculoskeletal, obstetrical, interventional radiology, and pain management services. Our subspecialty-trained radiologists work collaboratively with highly skilled imaging technologists, nurses, researchers, and administrative professionals to deliver an exceptional patient and practitioner experience.
Beam Radiology is an innovative organization driven by clarity of vision and strong values, focused on clinical excellence, collaboration, continuous learning, and putting our people first. We are also actively involved in clinical research that advances care and improves lives in the communities we serve.
The Opportunity
We are currently seeking a Breast Patient Management Coordinator (PMC) to join our Breast Imaging team. This role provides hands-on clinical, administrative, and workflow support within a busy diagnostic imaging environment, with a focus on supporting breast imaging appointments, interventional breast procedures, patient preparation, room turnover, documentation, and specimen coordination. The successful candidate will be organized, compassionate, detail-oriented, and comfortable working closely with technologists, radiologists, physicians, and administrative teams to ensure a smooth and positive patient experience.
Key Responsibilities
- Provide a warm, professional, and compassionate patient experience from arrival through completion of the appointment.
- Support breast imaging and interventional breast procedure workflows, including assisting technologists with patient preparation, room setup, procedural readiness, and post-procedure room turnover.
- Prepare procedure rooms, supplies, equipment, and patient care areas to ensure rooms are clean, organized, stocked, and ready for each patient encounter.
- Assist with patient flow by escorting patients, providing clear instructions, answering routine non-clinical questions, and helping patients feel comfortable throughout their visit.
- Assist with lab specimen processes, including accurate labelling, documentation, handling, tracking, and coordination of samples for pathology when required.
- Support chart preparation, documentation review, requisition organization, appointment coordination, and other clerical tasks that contribute to productive clinical operations.
- Maintain strong communication with technologists, radiologists, physicians, clinic managers, administrative staff, and patients to support timely and accurate care delivery.
- Monitor procedure rooms and work areas for required supplies, expired items, cleanliness,
infection prevention readiness, and operational needs.
- Follow established infection prevention and control practices, workplace safety requirements, privacy standards, and confidentiality expectations.
- Contribute to a respectful, team-focused, and patient-centered environment by communicating professionally and supporting colleagues during busy clinical periods.
- Assist with troubleshooting workflow barriers, escalating concerns appropriately, and identifying opportunities to improve patient flow and department efficiency.
- Perform additional duties as assigned under the direction of the clinic manager, breast imaging leadership, or designated clinical team members.
Core Competencies
- Patient-centered approach: Demonstrates empathy, discretion, and professionalism when supporting patients who may be anxious, uncomfortable, or undergoing sensitive procedures.
- Attention to detail: Maintains accuracy with patient information, specimen labelling, documentation, room preparation, and procedural support tasks.
- Organization and prioritization: Manages multiple tasks in a fast-paced environment while supporting timely patient flow and clinical readiness.
- Team collaboration: Works effectively with technologists, radiologists, physicians, administrative staff, and clinic leadership to support seamless care delivery.
- Communication: Provides clear, respectful, and professional communication with patients and team members.
- Adaptability: Responds calmly and efficiently to changing priorities, schedule adjustments, urgent requests, and operational needs.
Qualifications
- Previous healthcare, clinical assistant, medical office assistant, unit clerk, patient care aide, or similar experience is preferred.
- Experience in diagnostic imaging, breast imaging, interventional procedures, pathology specimen handling, or a procedural clinic setting is considered an asset.
- Strong organizational skills with excellent attention to detail and accuracy.
- Ability to multitask, prioritize, and remain calm in a fast-paced clinical environment. Excellent verbal communication and interpersonal skills, with a professional and compassionate approach to patient interactions.
- Ability to work independently while contributing positively to a multidisciplinary team.
- Comfortable supporting sensitive patient care situations with discretion, confidentiality, and professionalism.
- Demonstrated reliability, accountability, punctuality, and willingness to learn.
- Proficiency with basic computer applications and electronic documentation systems is an asset.
- Ability to follow established policies, procedures, safety protocols, and privacy requirements.
Working Conditions and Physical Requirements
- Work is performed in a clinical diagnostic imaging environment with direct patient interaction.
- Requires standing, walking, bending, reaching, and moving between patient care areas throughout the shift.
- May involve assisting with room turnover, moving supplies, preparing procedure areas, and supporting patient flow.
- Requires comfort working in a procedural environment where infection prevention, patient privacy, and attention to detail are essential.
- Must be able to manage competing priorities while maintaining professionalism and patient-centered care.
Compensation and Benefits
- Competitive compensation, commensurate with experience
- Comprehensive health and dental benefits
- RRSP program with employer matching
- Paid time off and statutory holidays
- Continuing education and professional development opportunities
- Uniforms provided for applicable roles
- Shift premiums, overtime pay, or flexible scheduling (where applicable)
- Employee assistance program and wellness supports
- Company events and a supportive team culture
- Opportunities to build clinical knowledge, develop procedural support skills, and grow within diagnostic imaging.
Work Schedule & Environment
- Position type: Full-time
- Schedule: Monday to Friday, 8-hour shifts, with flexibility to work occasional evenings and Saturdays based on clinic needs.
- Work location: Calgary, Alberta; multiple Beam Radiology clinic locations may be required.
Why Join Beam Radiology
- A collaborative, respectful, and patient-centered work environment
- Opportunity to work alongside subspecialty-trained radiologists and experienced clinical teams
- A teaching and learning environment with ongoing education through seminars, conferences, and online courses
- Meaningful work that positively impacts patients and communities
- Opportunities for professional growth within a growing, innovative organization
Equity, Diversity & Inclusion Beam Radiology is committed to fostering an inclusive, respectful, and equitable workplace. We welcome applications from individuals of all backgrounds, including Indigenous Peoples, racialized communities, persons with disabilities, members of the LGBTQ2S+ community, and others who may contribute to the diversity of our team.
Accommodations are available throughout the recruitment process. If you require accommodation, please let us know and we will work with you to meet your needs.
How to Apply
Please submit your resume
[email protected]
We thank all applicants for their interest. Only those selected for further consideration will be contacted.
Pay: $24.62 per hour
Work Location: In person
📌 Breast Patient Management Coordinator (PMC) (Calgary)
🏢 Beam Radiology
📍 Calgary