About The Company McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.

If you want to be part of tomorrow's health today, we want to hear from you.

About The Role The Business Analyst will report to the Senior Manager of Product Innovation within the Specialty Health business unit at McKesson Canada. This pivotal role involves contributing to a high-impact product innovation team focused on transforming healthcare delivery through digital solutions.

The Business

Analyst will collaborate closely with business stakeholders, product managers, and technology teams to develop and implement innovative platforms that enhance patient support programs, optimize specialty pharmacy operations, and support large-scale digital transformation initiatives. This position is essential for executing high-quality, creative patient services aligned with the strategic goals of the Specialty Health division.

Responsibilities include supporting data migration strategies, planning, organizing, and overseeing activities related to current and future applications. The role requires a proactive approach to translating business needs into technical requirements, ensuring seamless communication across teams, and delivering solutions that improve patient outcomes and operational efficiency. The successful candidate will work in a fast-paced, regulated environment, ensuring compliance with privacy and security standards while driving continuous improvement.

They will engage with internal teams and external partners to ensure timely delivery of product roadmaps and support the ongoing evolution of McKesson’s healthcare solutions.





Qualifications The ideal candidate will hold a bachelor’s degree in a relevant field such as Business, Healthcare Administration, or Information Technology. A business analysis-related certification is preferred, demonstrating a solid understanding of industry best practices. Candidates should have at least three years of direct experience in business analysis, with a preference for those with five or more years in technology-related roles within healthcare or biopharma environments.

Experience working within the biopharma industry, particularly with patient support programs, is highly valued. Proficiency with the Salesforce platform, supporting digital product launches, and system migrations is advantageous. Candidates should possess strong analytical skills, familiarity with agile and Scrum methodologies, and a comprehensive understanding of product development lifecycles.

Excellent communication skills, both written and verbal, are essential for effectively conveying complex concepts to diverse audiences.

Responsibilities Serve as a domain expert and advocate for both customers and internal stakeholders, supporting the product team in delivering superior digital experiences, particularly in patient support programs.

Collaborate with product managers, business stakeholders, and technology teams to gather, document, and translate business requirements into clear, actionable user stories and acceptance criteria.

Analyze current business processes to identify opportunities for improvement, automation, and strategic alignment.

Support the product backlog by refining and prioritizing features based on business value, stakeholder input, and customer insights; facilitate smooth development workflows.

Lead and participate in agile ceremonies including sprint planning, daily stand-ups,



and retrospectives to ensure project momentum and team alignment.

Conduct gap analyses and impact assessments for proposed changes or new features, and assist in defining and tracking KPIs to measure product success.

Ensure alignment between business goals and technical solutions throughout the product lifecycle, validating that developed features meet specified requirements.

Maintain comprehensive documentation and ensure traceability of requirements; support change management and user training efforts for new solutions.

Use qualitative and quantitative data analysis to inform product decisions, ensuring compliance with privacy regulations and internal policies.

Promote continuous operational improvements and foster a collaborative, inclusive work environment aligned with McKesson’s "LeadRx" culture.

Benefits McKesson offers a competitive total rewards package that includes base salary, performance-based bonuses, and long-term incentives. Our compensation structure is aligned with industry standards and reflects individual experience, skills, and performance. In addition to financial rewards, employees have access to comprehensive health and wellness benefits, retirement savings plans, paid time off, and professional development opportunities.

We are committed to supporting our employees’ growth and well-being, fostering a positive and inclusive workplace culture that values diversity and innovation.

Equal Opportunity McKesson is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. We are dedicated to creating an inclusive environment where everyone can thrive.

If you require a reasonable accommodation during the application process, please contact us via email. Resumes or CVs submitted through email will not be accepted. For more information, please visit our Equal Employment Opportunity page.

📌 Business Analyst (Canada)
🏢 AgileGrid Solutions
📍 Canada