Position Summary

Reporting to the Cargo Operations Manager, the Cargo Agent is responsible to receive, verify and inspect freight shipments from the general public and corporate customers. Prepare required documentation for the shipment of general cargo and dangerous goods.

Personal Characteristics Highly flexible, with the ability to respond quickly in a dynamic environment

Professional and respectful, with a positive work attitude

Timely with a high level of commitment to on-time performance is essential

Motivated with the ability to work independently and as part of a team

Effective verbal and written communication skills

High level of respect, understanding and regard for First Nations communities Key Responsibilities and Accountabilities Assist customers with bringing freight into the warehouse

Weigh and count freight shipments

Write up the air waybills and review the air waybill/shipping declaration with the customer

Process payments

Fill in air waybills and corresponding paperwork

Screen all cargo tendered to them for transport for the presence of prohibited items such as undeclared Dangerous Goods, illegal contraband and sabotage devices

Document all cargo screening conducted in accordance with document retention procedures

Effectively resolve customer complaints by identifying possible options and/or solutions

Ensure that all Dangerous Goods are declared; review the Dangerous Goods checklist with the customer and have the customer sign the checklist

Ensure that the shipper is providing all necessary paperwork needed according to the Transportation of Dangerous Goods Act

Ensure that charter freight is weighed and labelled properly and that an email is sent to Charters and Cargo with the AWB number and weight

Provide communication to Charter Connexions regarding charter customer freight

Label freight as necessary

Shrink-wrap loose pallets as necessary





Store freight in the appropriate location in the warehouse, by destination, fridge, freezer, DG or medical cooler

Quote customers rates for shipments of freight

Monitor and respond in a timely fashion to Cargo emails regarding freight from both customers and the call centre

Keep the warehouse neat, clean and organized

Verify inbound freight manifests

Verify and enter inbound freight and call customers for freight pick up

Oversee southbound AWBs

Organize internal Company mail for distribution

Assist with inventory checks

Prevent unauthorized access to secure cargo in storage and in the transport stream

Play an integral role in secure Air Cargo Program

Perform all other duties as assigned Minimum Education, Experience and Certifications High school diploma or General Education Degree (GED) equivalent

Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations

Must possess a valid driver’s license

Must be able to qualify for and obtain an Airside Vehicle Operator’s Permit (AVOP)

Airline experience considered an asset

Proficient knowledge of Amelia computer system considered an asset

Customer service experience an asset

Indigenous and Cultural Awareness Training considered an asset

Forklift license or complete applicable training considered an asset Working Conditions Physically able to perform all listed job duties

Travel by aircraft and other means as required by role

Manual dexterity required to use desktop computer and telephone

Work performed both indoors and outdoors; employee must be able to adapt to all outdoor weather conditions

Shiftwork may be required (days, evenings and/or night shift)

In positive general health and the ability to lift and bend, carrying loads of up to 50lbs

Safety equipment when & where required e.g. hearing protection, safety vest, protective footwear, and applicable passes Methods and procedures described or implied in the job profile may be altered to accommodate employees.

📌 Cargo Agent - YWG (Winnipeg)
🏢 Perimeter Aviation
📍 Winnipeg