We're looking for a responsible and energetic front desk receptionist to work full-time. This key position is responsible for answering phones, greeting customers, assisting customers when picking up serviced vehicles, and resolving concerns. Administrative tasks, such as filing and processing payments for work completed or the purchase of parts/accessories, will also be performed.

The successful candidate will be passionate about building professional relationships with customers to drive brand and dealership loyalty.

Job Details

- Promotes dealership by presenting a skilled image.
- Answers all incoming calls, ideally by the fourth ring, with a professional and friendly voice.
- Communicates with callers in an efficient manner, minimizing the time they are put on hold.
- Greets all customers in a friendly manner and directs them to the appropriate individual or department.
- Provides basic information to customers who have general questions.
- Opens, closes and balances the cash.
- Receives cash, cheques and credit card payments records onto cash summary sheet.




- Issues manual receipts for all sales transactions (e.g., customer deposits).
- Accurately files all deal files, service work orders, parts invoices and internal purchase orders.
- Records all internal purchase orders onto Excel tracking sheet.
- Prepares new car files with appropriate preliminary documents.
- Performs various clerical tasks as assigned.
- Follows all company policies and procedures; and stays up to date on all health and safety training.

Specific Skills

- Ability to work and focus in an active and social atmosphere
- Excellent written and oral communication skills
- Must be able to plan and prioritize multiple tasks
- Ability to work in a team environment with a willingness to offer support to other team members
- Excellent computer skills

Special Conditions

- Full-time work from 7:45 am-5:00 pm with a one-hour, unpaid meal break (occasional overtime when waiting for customers)
- Fully Bilingual (French/English fluent)

📌 Cashier/Receptionist (Casselman)
🏢 Dupuis Ford
📍 Casselman