Company Description: Verismo Health Inc. is a healthcare organization dedicated to transforming primary care delivery across Ontario through patient-centered services, innovative technology, and efficient clinical operations. The company operates one of the largest networks of primary care and walk-in clinics in the province, with over 60 sites providing family medicine, urgent care, and allied health services to diverse communities.

Verismo

Health integrates evidence-based medical practices with advanced infrastructure and AI-enabled workflows to streamline clinic operations and enhance physician and patient support. With a strong reputation for accessibility, reliability, and high-quality care, the organization focuses on reducing wait times, improving care coordination, and elevating the patient experience. Team members contribute to a mission-driven environment that aims to build a connected, trusted healthcare ecosystem across Ontario.

About the Role

- Support physicians and nurse practitioners in delivering timely, patient‑centred care.
- Help set up and refine practical workflows (check‑in, results handling, stock and vaccine logs) and maintain safe, tidy exam rooms.
- Adapt to variable patient volumes at launch and step in across both front‑desk and clinical tasks as needed.

What You’ll Do - Patient Care & Clinical Support

- Demonstrated proficiency in Blood Collection techniques, including venipuncture and capillary sampling, with a focus on safety and patient comfort.
- Experience in Medical Assisting within a clinic or healthcare setting, supporting patient flow, basic clinical tasks, and interprofessional collaboration.




- Current certification in phlebotomy from a recognized body and compliance with applicable Ontario regulations and standards.
- Greet, room, and prepare patients with warmth and sensitivity; practice trauma‑informed, culturally safe care.
- Perform observations and basic measurements: vital signs, weight, height, BMI, waist circumference, and urinalysis (dipstick).
- Phlebotomy/venipuncture: collect specimens, label, and coordinate transport per lab protocols .
- Administer injections (e.g., vaccines, B12, medications) under medical directives and within scope, following cold chain, consent, and documentation standards (if competent).
- Conduct additional tasks as trained/authorized: ECGs, rapid tests, swabs, point‑of‑care tests, vision/hearing screens, dressing changes, suture removal.
- Prepare and turn over exam rooms; disinfect, stock supplies, and maintain equipment.
- Follow infection prevention and control (IPAC) procedures and safety protocols at all times.

Coordination & Communication

- Provide clear, compassionate communication to patients in person, by phone, and via secure messaging; support navigation, instructions, and follow‑up.
- Coordinate referrals, e‑faxing, requisitions, recalls, reminders, and specialist/diagnostic bookings.
- Manage results and messages in Juno EMR appropriately (assign, flag, and document per clinic policy).
- Support physicians with forms completion workflows and chart preparation.




- Use de‑escalation skills tactfully; maintain a calm, professional presence.

Administration & Operations

- Front desk coverage: check‑in/out, OHIP/third‑party billing details at intake, appointment scheduling, and payment processing for uninsured services.
- Scan, index, and maintain accurate electronic charts; uphold PHIPA privacy/confidentiality.
- Inventory management: order, receive, and rotate supplies; maintain vaccine logs and cold chain records.
- Participate in continuous quality improvement (CQI), safety huddles, and process optimization.

What You Bring

- 1+ year experience in a primary care, family practice, community clinic, or ambulatory care setting (preferred).
- Demonstrated empathy, listening, and clear written/verbal communication; excellent patient rapport.
- Strong professionalism, discretion, and reliability with a proactive, solutions‑oriented mindset.
- Solid organization and time management; able to prioritize in a fast‑paced environment with attention to detail.
- Comfortable with technology; Juno EMR experience is an asset (training provided). Proficiency with email, e‑fax, and Microsoft/Google tools.
- Clinical competencies (assets): phlebotomy/venipuncture; administering injections; ECG; POCT.
- International Medical Graduates (IMGs) with relevant clinical experience are welcome to apply.

What We Offer

- Supportive, team‑based environment with mentorship and learning opportunities.
- Hands‑on clinical exposure and skill development within scope.
- Chance to contribute to a growing, patient‑centred clinic serving the Shelburne community.

Job Types: Full-time, Permanent

📌 Certified Phlebotomist (Brampton)
🏢 Verismo Health
📍 Brampton