Client Care Attendant (Toronto)

Client Care Attendant (Toronto)

09 Aug
|
University Health Network
|
Toronto

09 Aug

University Health Network

Toronto

Union: SEIU Service

Number of vacancies: 1

Replacement or New: Replacement

Site: West Park Healthcare Centre

Department: 1C, ABI Rehab

Reports to: Manager, Program Services

Wage Range: $31.02-$31.56 per hour (start rate in accordance with collective agreement)

Hours: 37.5 hours per week

Shift: Days/Nights

Status: Permanent Full-Time

Closing Date: July 9, 2026

Position Summary

As an integral member of the healthcare team, the Certified Care Attendant (CCA) fulfills assigned responsibilities related to patients' daily routines and fundamental care requirements. Working within the framework of hospital guidelines, protocols, and the unit's care delivery approach, the CCA executes tasks under the supervision of the Registered Nurse, ensuring patients' well-being and comfort.

Duties

- Follows KARDEX for patient care needs, including communication, meal assistance, transferring, ambulation, toileting, hygiene, and grooming.
- Executes individualized care plans, addressing instructions such as diet restrictions, safe transferring, pressure ulcer prevention, restraint use, fall prevention, and assisted communication.
- Reports patient condition changes to the Registered Nurse promptly and objectively, including skin integrity, mental status, sleep patterns, nutritional factors, weight, bowel functions, and behaviors.
- Assists with psychosocial patient needs, responds to call bells, answers phones, supports healthcare team, provides coverage during breaks, attends meetings, and contributes to a safe environment.
- Documents care and changes in patient condition following hospital policy, using Core Care Summary and Progress Notes.
- Operates equipment like lifts and wheelchairs, ensuring functionality and notifying staff of concerns.
- Maintains a safe environment by adhering to safety standards, identifying and preventing safety issues, attending safety meetings, and using personal protective equipment.




- Exhibits the Center's core values and contributes to patients' well-being.

Qualifications

- High school diploma (Grade 12) or equivalent education.
- Current registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA).
- Personal Support Worker Certification obtained from either an Ontario College of Applied Arts and Technology program or an Accredited PSW Educational Program.
- Experience preferably at least one year of full-time equivalent work experience within the past three years.
- Excellent verbal and written communication skills with a courteous approach towards the public.
- Proficiency in working collaboratively as a team member within an interprofessional environment.
- Capability to follow directions while also being able to work independently.
- Fundamental computer skills in Microsoft Office (e.g., Word), Internet usage, and Outlook.
- Demonstrated satisfactory work performance in the current or previous roles.
- Basic Cardiac Life Support (BCLS) certificate preferred.
- Strong attendance and punctuality record.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
- Competitive compensation & benefits (medical, dental, etc.)
- HOOPP defined benefit pension plan
- Wellness services & offerings
- Close access to the TTC and UHN shuttle service
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

UHN is an equal prospect employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

📌 Client Care Attendant (Toronto)
🏢 University Health Network
📍 Toronto

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