Client Services Receptionist

Full-Time | Monday-Friday, 9:00 AM - 5:00 PM

$18.00 - $21.00 per hour

About Workplace Medical Corp

Workplace Medical Corp (WMC) is a trusted provider of occupational health services, supporting employers and workers through medical assessments, health surveillance programs, testing services, and workplace health solutions. We are committed to delivering exceptional service while helping our clients maintain healthy, safe, and productive workplaces.

Position Overview

Workplace Medical Corp is seeking a friendly, professional, and highly organized Client Services Receptionist to join our team. This position combines front reception responsibilities with administrative and scheduling support for our occupational health services. As the first point of contact for our clients, you will play a key role in creating a positive experience while ensuring appointments, records, and daily operations run smoothly.

Key Responsibilities

- Welcome clients and provide exceptional service in person, by phone, and through email.
- Answer, screen, and direct incoming calls and inquiries in a professional and courteous manner.
- Schedule, confirm, and coordinate occupational health assessments, medical examinations, testing, and follow-up appointments.
- Communicate with clients regarding appointments, documentation requirements, and occupational health services.
- Maintain accurate and confidential records, reports, and documentation.
- Perform general administrative duties including data entry, filing, scanning, correspondence, and record management.
- Maintain scheduling systems, databases, and office software to ensure information is current and accurate.
- Support operational activities, reporting requirements,



and process improvement initiatives as needed.

Qualifications

- 1-3 years of experience in reception, client service, administration, healthcare administration, or a related role.
- Strong communication and client service skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office, Outlook, and scheduling software.
- Professional, dependable, and committed to maintaining confidentiality.
- Experience in a healthcare, medical, or occupational health environment is considered an asset.

What We Offer

- Competitive pay: $18.00 - $21.00 per hour
- Monday-Friday daytime schedule (9:00 AM - 5:00 PM)
- Health and dental benefits
- Employer-matching RRSP program
- Paid vacation
- Free onsite parking
- Supportive team environment
- Opportunities for professional growth and development

If you enjoy helping people, delivering exceptional client service, and being part of a busy and qualified healthcare team, we'd love to hear from you. Apply today and become part of the Workplace Medical Corp team.

Pay: $18.00-$21.00 per hour

Benefits

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care

Application question(s):
- This position requires communicating with clients by phone, email, and in person. Are you comfortable conducting these interactions professionally in English?
- How many years of experience do you have working in a reception, administrative, or client-facing role?
- This position offers $18.00-$21.00 per hour. Is this compensation range acceptable to you?
- Are you available Monday to Friday, 9:00 a.m. to 5:00 p.m.?

Work Location: In person

📌 Client Services Receptionist (Canada)
🏢 Workplace Medical
📍 Canada