If you are a clinic manager who likes innovation, Technology, human connection and self-improvement, this prospect might be well suited for you. We are looking for an experienced family medicine clinic manager, with knowledge of FHG, FHO and/or Fee-for-Service (FFS) models, to help one of our clients set up and manage their first innovative family medicine clinic in downtown Toronto. The role can be performed primarily remotely, but it would be useful for the person to be based in Toronto or the GTA, as occasional visits to the clinic will be required, particularly during the setup and launch stage.

ABOUT THE OPPORTUNITY This is not simply a traditional clinic manager position. We are looking for someone who understands how a successful Ontario family medicine clinic works, but who is also interested in building a better way of operating one.

You will work closely with the clinic's management and operations teams to help establish the clinic from the ground up, implement efficient processes and technology, support physicians and administrative staff, and create an environment that provides an excellent experience for both patients and healthcare professionals.

YOUR RESPONSIBILITIES During the clinic setup and launch phase, you will help: Setting up the administrative and operational structure of the clinic

Advising on workflows for FHG, FHO and FFS family medicine practices

Supporting physician onboarding

Setting up EMR workflows and administrative processes

Establishing appointment scheduling, patient registration, recalls and referral processes

Helping recruit,



onboard and manage Medical Office Assistants (MOAs)

Developing policies, procedures, checklists and operating standards

Coordinating with physicians, management, pharmacies, laboratories and other healthcare partners where appropriate

Supporting billing processes and ensuring administrative workflows facilitate accurate OHIP billing

Helping establish systems for incoming faxes, results, referrals, forms and other clinical administration

Supporting the launch and initial growth of the clinic Once operational, you will help oversee the clinic's day-to-day management, including: Managing and supporting MOAs and administrative staff

Monitoring clinic workflows and identifying opportunities for improvement

Supporting physicians with operational and administrative issues

Ensuring patient enquiries and administrative tasks are handled efficiently

Monitoring appointment availability, physician schedules and clinic capacity

Supporting patient acquisition, rostering and retention initiatives

Coordinating physician onboarding and departures

Monitoring operational KPIs and producing simple management reports

Working with the operations team to improve efficiency and reduce unnecessary administrative work for physicians

Helping maintain a positive, professional and human-centred clinic culture WHO WE ARE LOOKING FOR

Previous experience managing an Ontario family medicine clinic

Experience establishing or improving clinic processes

Experience setting up a new clinic would be particularly valuable.

📌 Clinic Manager (Toronto)
🏢 CloserMed
📍 Toronto