We believe that outstanding care starts with outstanding people.

At Runnymede Healthcare Centre, we actively cultivate work-life balance and invest in the resources our staff needs to do their best work.

Our award-winning, hospital takes an inter-professional team approach to care. We provide comprehensive clinical services to patients who require expert treatment, extended rehabilitation and daily care beyond what can be provided at home or in the community. At Runnymede we have a single, clear purpose: improve the quality of life of every patient, every day.

If you want to join a centre of excellence with a multidisciplinary team who supports the delivery of patient-centered care, we want to hear from you today.

Clinical Operation Coordinator

Posting #: COC-0126

Posting Date: August 6, 2026

Employment Status: Permanent Full time

Hours of Work: Monday-Friday (flexibility required)

Location: On-Site

Salary Range: $40.982/hr - $46.099/hr

Posting Type: New

Position summary:

The Clinical Operations Coordinator is responsible for supporting and performing day-to-day operational tasks for the Post-Traumatic Stress Injury (PTSI) Centre of Excellence. This role coordinates and executes assigned tasks, supports program development, and works closely with internal and external stakeholders to support the implementation of clinical workflows, documentation templates and standards, and operational processes.

Primary Responsibilities:

- Execute and support operational, clinical, and program tasks as assigned
- Coordinate implementation activities required to establish and continuously improve the PTSI Centre of Excellence
- Serve as the primary operational liaison with the electronic health record (EHR) vendor to design, test, refine, and implement clinical documentation templates, assessment forms, workflows, billing forms and documentation
- Continuous validation and optimization of clinical workflows within the EHR to improve efficiency, documentation quality, and ensure regulatory compliance
- Coordinate user acceptance testing, issue tracking,



workflow mapping, and implementation of EHR enhancements
- Develop clinical forms, standardized documentation, order sets, assessment tools, and workflow resources in collaboration with clinicians and subject matter experts
- Coordinate meetings, action items, timelines, and follow-up with internal and external stakeholders
- Support development of policies, procedures, clinical pathways, referral processes, educational materials, and operational resources
- Collect and analyze operational and quality data and prepare reports, dashboards, and presentations
- Support program evaluation, quality improvement initiatives, accreditation readiness, and implementation of new clinical processes
- Assist with onboarding materials, clinical training coordination, and change management activities related to new workflows and systems
- Perform other duties and support other projects as assigned

The successful candidate will possess the following qualifications/experience:

- Bachelor’s Degree in healthcare-related discipline and registered in good standing with respective regulatory body; OR combination of education and relevant experience required
- Minimum 3 years of direct experience in a clinical role, which may include health informatics, clinical operations or direct patient care
- Demonstrated understanding of clinical workflows, patient care processes, and patient journey
- Experience collaborating and seamlessly communicate with physicians, nurses, allied health professionals, senior leadership, as well as external stakeholders
- Proven ability to translate clinical needs into operational or technical solutions
- Strong critical thinking, problem-solving,



and relationship-building abilities
- Advanced Microsoft Office skills; experience with healthcare information systems

Please be advised that in order to be eligible for employment at Runnymede Healthcare Centre, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee’s first date of employment. Requests for exemption will be considered on a case-by-case basis in alignment with the Hospital’s obligations pursuant to the Ontario Human Rights Code. While we thank all applicants, only those under consideration for the position will be contacted. If you require accommodation during any stage of the recruitment process, please notify Human Resources.

We are committed to fostering a positive experience for all Indigenous applicants whether you're First Nations (status or non-status), Inuit, or Métis and welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.We are committed to employment equity and providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities (AODA).

Any information obtained during the course of recruitment will be used for employment purposes only and not for any other purpose.

Pay: $40.98-$46.09 per hour

Benefits

- Company pension
- Dental care
- Employee assistance program
- Extended health care

Application question(s):
- Do you have a bachelor's degree in a healthcare-related discipline?
- Are you registered with a respective regulatory body?

Experience:
- clinical : 3 years (preferred)

Work Location: In person

📌 Clinical Operations Coordinator (Toronto)
🏢 Runnymede Healthcare Centre
📍 Toronto