Organizational Unit

University of Victoria -> Student Affairs -> Office of the Registrar and Enrolment Management

Location

University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date

13 August 2026

Please note that positions will close at 4 p.m. on the closing date.

FTE

1.0

Salary Grade

$73,258.00 - $95,260.00

Additional Posting Information

N/A

Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.

Classification

SG9

Employee Group

PEA - Regular

of Hires Needed

1

Category

Other

About this Opportunity

Student Affairs is committed to creating a vibrant and engaging learning community to inspire and enrich the lives of our students in support of the University of Victoria’s vision “to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world”. The Student Affairs portfolio includes: Office of the Registrar and Enrolment Management; Wellness, Recreation and Athletics; Campus Engagement; and Student Development and Success.

In working to achieve this vision, the Office of the Registrar and Enrolment Management (OREM) places students at the centre of operations and supports students to achieve their academic and life goals. Individual connections with OREM team members and services, as well as interactions with on-line services, contribute to students’ growth in knowledge, independence and confidence. Registrarial services strive to directly support students’ success in their university studies, campus life and subsequent life pursuits.

The range of services provided by the units within the OREM appear at every point in the student life cycle, beginning with recruitment and admissions, all the way through to convocation. Members of the OREM team strive to be consistent in their interpretation, communication and application of regulations, policies and procedures while being both qualified and respectful of the diversity and complexity of needs across the university campus. The OREM interacts with staff, students, faculty, university and external community members in order to assist in the delivery of core services that cross operational and departmental boundaries (e.g., registration, class and exam scheduling).

It is important that students and our university colleagues are well-informed and well-supported by the OREM and the services offered.

The salary range for this position is:

- Recruitment range: $73,258 to $80,766.



Starting salary is determined in accordance with the PEA Collective Agreement.
- Performance range: Up to $95,260. Progression beyond the recruitment range is available through annual performance increases, in accordance with the PEA Collective Agreement.

Job Summary The Academic Advising Centre helps undergraduate students in the Faculties of Humanities, Science and Social Sciences at the university navigate and ensure that their graduation requirements are complete, whether they are newly-admitted, first-year or current undergraduates. The Coordinator, Frontline Advising supervises a small team (CUPE) of Frontline Advisers and the Administrative Assistant to the Associate Dean. The Coordinator, Frontline Advising is a subject matter expert for supporting students accessing Frontline services. The Coordinator, Frontline Advising is responsible for ensuring the Academic Advising Centre develops, delivers, and manages programs that support students in the faculties of Humanities, Science and Social Sciences, as well as targeted student retention initiatives.

This role supports the work of Academic Advising by applying Council for Advancement of Standards (CAS Standards) and contemporary student development theory to build creative curriculum for on-campus student academic success programs and initiatives.

The Coordinator, Frontline Advising maintains an advising caseload. They actively consult with students using a developmental approach to provide information, referrals and advice that will support students' planning and decision-making as it relates to their degree and life choices and with a focus on increasing student's skills and developing a shared understanding of the student's, Academic Adviser's and University's responsibilities. The day-to-day work of the Coordinator, Frontline Advising includes responding to a broad range of queries from students, parents, faculty and staff, including telephone and email advising inquiries.

In addition to providing services, the Coordinator,



Frontline Advising is responsible for a medium-sized portfolio of Advising-related administration.

As a result of the nature of the duties and responsibilities of this position, occasional evening and weekend work may be required.

Job Requirements The Coordinator, Frontline Advising has earned a Degree in a related discipline in Humanities, Science or Social Sciences, or in Education that is appropriate for a leadership role within Academic Advising. The Coordinator, Frontline Advising has 2 years of direct experience in a higher education setting with specific experiences in academic advising, including responsibility for managing special projects; responsibility related to frontline advising;

experience supervising or leading professionals and administrative staff.

The Coordinator, Frontline Advising will appreciate and embrace the value and role of Student Services/Student Affairs in higher education and will work with multiple campus stakeholders through strong collaboration and proactive initiatives. The Coordinator, Frontline Advising is aware of and skilled at applying modern student development pedagogy to all aspects of program and service delivery within academic advising services. Preference will be given to applicants with experience in communicating with students; creating a virtual presence through the use of websites, social media, video production; delivering workshops and presentations; organizing major events and/or programs within a higher education environment; Equivalent combinations of education, training and/or experience may be considered.

Territory Acknowledgement: We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

Equity Statement: UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.

Read our full equity statement here: www.uvic.ca/equitystatement.

Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact: [email protected] Any personal information provided will be maintained in confidence.

📌 Coordinator, Frontline Advising - (994863.2) (Victoria)
🏢 University of Victoria
📍 Victoria