About 403 Auction

403 Auction is a fast-paced auction house dedicated to providing a seamless experience for our buyers and sellers. We have been operating since 2004 and have built our reputation as Canada's largest lost freight auction! We pride ourselves on transparency, efficiency, and excellent service. We are looking for a detail-oriented Customer Service Administrator to join our team and serve as a key point of contact for our valued clients.

The Role

As a Customer Service Administrator, you will be the "voice" of 403 Auction via email and the engine behind our daily administrative operations. You will balance professional communication with accurate financial tasks, ensuring our office runs smoothly and our customers feel supported.

Key Responsibilities

- Customer Communication: Manage the general inquiry inbox, responding to customer emails regarding bidding, item details, and pickup schedules with professionalism and clarity.

- Payment Processing: Securely process customer payments and handle invoicing after auction closings.

- Financial Reporting:



Complete accurate weekly balance reports to ensure all transactions align and accounts are up to date.

- Office Upkeep: Maintain a clean, organized, and professional office environment; manage supplies and assist with general administrative duties as needed.

What We’re Looking For

- Excellent Communicators: You have a high standard for written English and can handle customer inquiries with patience and courtesy.

- Detail-Oriented: You have a "keen eye" for numbers and enjoy the satisfaction of a perfectly balanced report.

- Tech-Savvy: Proficient in email platforms (Outlook/Gmail) and basic spreadsheet software (Excel/Google Sheets).

- Reliable & Proactive: You take pride in keeping your workspace organized and can manage your time effectively during busy auction cycles.

Requirements

- Previous experience in customer service or administrative roles is preferred, but not required.

- Excellent verbal and written English communication skills.

- Ability to work in a fast-paced environment and meet weekly deadlines.

📌 Customer Service Administrator (Brampton)
🏢 403 Auction
📍 Brampton