Who we are:
APEL Extrusions is an independent extruder, finisher, and fabricator of aluminum extrusions serving the commercial, residential, and industrial markets of Western Canada and the Western United States. With headquarters in Calgary, Alberta, and facilities in Coburg, Oregon and Phoenix, Arizona, APEL Extrusions is a fully integrated extruder with six extrusion presses and a full range of finishing capabilities, employing approximately 300 people across North America.
About the position:
Reporting to the Customer Service Manager, this role will begin as a project-based position focused on data entry, record verification, and office support for the Customer Service team. The successful candidate will play an important role in ensuring our customer and operational data is accurate, organized, and up to date.
Strong general computer knowledge is essential for this role, along with advanced Excel skills. The ideal candidate must be comfortable navigating multiple software systems, managing digital files, working efficiently with large sets of data, and identifying inconsistencies or errors. Accuracy, speed, and confidence with technology will be key to success.
This position will involve a variety of administrative support tasks, including electronic filing, document organization, database maintenance, reporting, and assisting with customer service-related projects as required. While much of the work will be repetitive and detail-focused, it is essential to maintaining efficient operations and strong customer support.
Job Responsibilities:
- Assist the customer service manager and team with tasks as required
- Data entry and verification
- Review and audit records for accuracy and completeness. Organize, update, and maintain internal databases.
- Identify data discrepancies and work to correct errors with a high degree of accuracy
- Work closely with Customer Service and other departments to ensure data integrity
- Heavy daily use of Microsoft Excel for data cleanup, validation, reporting, and analysis
- Work closely with other departments as required
- Assist with additional office and project tasks as required
Requirements/Qualifications:
- Must be available to work in-office, Monday - Friday between the hours of 8 am – 4:30 pm.
- 3+ years of office experience, preferably in a manufacturing environment.
- Experience in a fast-paced environment is an asset.
- Proficiency in Microsoft Windows applications; primarily excel and Outlook.
- Quick learner and ability to work independently with little direction and with the team.
Compensation & Advantages:
- Competitive compensation offered based on experience and qualifications.
- APEL offers a comprehensive benefits package, including health and dental coverage, as well as a company pension plan.
- Future opportunity for growth as a Customer Service Representative supporting both customers and internal teams.
If this opportunity speaks to you, we invite you to apply online. We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted. This position will remain open until it is filled. APEL Extrusions Limited values diversity, inclusion and wellbeing. We’re working to create a workforce and an environment where every employee feels welcome and safe. If you need any accommodation during the recruitment process, please let us know by emailing
[email protected] and we’ll be happy to support you.
Benefits
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
Work Location: In person
📌 Data & Customer Service Support (Calgary)
🏢 APEL Extrusions
📍 Calgary