Join Épargne Placements Quebec as a Customer Service Lead in Quebec City, focusing on client engagement and savings products. Promoting digital solutions is key for success. As a Senior Customer Service Representative, your primary responsibility will be to take client calls and assist them with inquiries regarding savings products available through EPQ.

Promoting the website and fostering digital independence among clients are essential parts of your role. The full-time position allows for in-depth product training and continuous development in a collaborative environment. Key Responsibilities:

- Answer calls and resolve client inquiries effectively
- Guide clients in using savings products and services
- Promote awareness of EPQ offerings
- Support clients in using the EPQ website for self-service
- Handle high call volumes effectively Requirements:
- Must hold a high school diploma
- Proven customer service and advisory experience
- Robust product promotion skills
- Detail-oriented and accurate in communication
- Good team spirit and flexibility to adapt Enhance your career in customer service and become a vital asset at Épargne Placements Quebec in Quebec City.

📌 Épargne Placements Quebec Customer Service Lead (Quebec City)
🏢 Banque Nationale du Canada
📍 Quebec City