Are you a student looking for office experience? Do you enjoy customer service and working with a team? We are looking for an energetic, motivated, self-starter to join us at Capital Mitsubishi! As an Evening/Weekend Receptionist, you will provide a friendly, welcoming and efficient service to all Capital Auto Group customers, while reflecting the premium quality of the company.

A Day In The Life…

- Assuming general office duties, including correspondence, emails, filing, to ensure the smooth running of the reception area.
- Answering incoming telephone calls, determining purpose of callers, forwarding calls to appropriate personnel or department, and take adequate messages when required.
- Assisting in dealing with customer complaints in an effective and courteous manner and providing solutions as quickly as possible.
- Frequently using office equipment such as photocopier, computer/keyboard, telephone, and fax.
- Ensuring the facilities are kept tidy and the proper functioning of the telephone, fax, photocopier, etc.
- Supporting administrative and special projects requirements, as assigned.
- Ensuring a warm farewell and positive last impression for each customer exiting the dealership.
- Ensuring that all documents conform to company standards with regard to required authorizations, accuracy, and completeness of supporting documentation.
- Notifying manager of any irregularity, situation, or discrepancies and, as necessary,



propose changes or improvements to the processes within the department.
- Submitting all pertinent information on rebates to the manufacturer.
- Ensuring KeyTrak is updated with the proper information logged on each vehicle.
- Ensuring safety policies, standards, and procedures are followed to achieve a secure work environment and safety for all staff, customers, and vendors.
- Additional responsibilities as assigned, subject to periodic adjustments to align with company objectives.

What You Bring To CAG…

- Competency in Microsoft applications including Word, Excel and Outlook.
- Identifies and resolves problems in a timely manner.
- Highly organized with the ability to multi-task and work in a fast-paced environment.
- Ability to communicate complex technical concepts to customers.
- Ability to work well in a team environment.
- Observing safety and security procedures and reports potentially unsafe conditions; uses equipment and material properly.
- Excellent punctuality and attendance with a commitment to consistently arriving at work on time.

What We Require From You…

- 1+ years’ experience in an office setting or completion of an Office Administration course is an asset.
- High School Diploma or equivalent.
- Record of Conduct

Hours of work: 4:00pm to 7:00pm Monday through Thursday and Saturday shift of 10:00am to 5:00pm. Work hours will increase as operating hours expand to meet seasonal demand. Pay: From $17.35 per hour

Work Location: In person

📌 Evening/Weekend Receptionist (St. John's)
🏢 Capital Auto Group
📍 St. John's