Fairmont Jasper Park Lodge Learning & Development Manager AccorHotel Fairmont Jasper Park Lodge Jasper, AB. Full-time Job details.

Job type: Full-time.

Location: Jasper, AB.

Company Description: Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge - where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore.

: What you will be doing: Your role will be dynamic, ranging from facilitating recurring training sessions to creating an annual learning program. You are a team of one, so must be comfortable getting your hands dirty and handling all parts of the learning cycle – from implementing and executing training, to tracking and organizing training records, to working with leaders to identify training needs across the business.

Responsibilities include

- Develop and implement comprehensive Learning and Development strategies, programs, and initiatives aligned with the hotel's business objectives and employee development needs.
- Facilitate a world-class onboarding experience for new employees, including iterating the program and experience as required.
- Design and deliver engaging training sessions, workshops,



and seminars on topics such as customer service excellence, leadership development, technical skills, and compliance training.
- Collaborate with department heads and team leaders to identify learning needs, assess performance gaps, and develop targeted training solutions.
- Participate in creating an environment of engaged leaders by being an active member of the leadership team.

Qualifications: Your experience and skills include:

- Minimum of 2 years’ experience in a leadership role within the hospitality industry, or a similar role in education or training facilitation.
- University degree in Hotel/Restaurant Management or related discipline a robust asset.
- Proven track record in needs assessment and facilitation of training programs in driving service excellence results.
- Demonstrated knowledge of Microsoft Office (Outlook, Microsoft teams, PowerPoint, Publisher, Excel, and Word) required We offer a range of benefits, including subsidized staff accommodation assistance, employee travel program, and access to our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course. We encourage applications from all qualified candidates and are committed to employment equity.

📌 Fairmont Jasper Park Lodge Learning & Development Manager (Red Deer)
🏢 The Fairmont Jasper Park Lodge
📍 Red Deer