Job Title: Finance & Insurance (F&I;) Manager

Purpose:

The Finance & Insurance (F&I;) Manager is responsible for managing all aspects of vehicle financing, insurance products, and aftermarket product sales within the dealership. This role ensures that customers receive a transparent, compliant, and efficient financing experience while maximizing profitability through the sale of finance and insurance products.

The F&I; Manager works closely with the Sales Team, lenders, and customers to structure deals, secure approvals, and deliver financial solutions that meet customer needs. This position requires strong financial acumen, attention to detail, and a commitment to regulatory compliance and customer satisfaction.

Essential Duties and Responsibilities:

Customer Experience:

- Deliver a professional and transparent finance experience to all customers.
- Clearly explain financing options, terms, and aftermarket products.
- Address customer questions and concerns to ensure confidence in their purchase.

Finance & Deal Structuring:

- Secure financing and leasing approvals through financial institutions and manufacturer programs.
- Structure deals to meet lender requirements while maximizing profitability.
- Present payment options and assist customers in selecting appropriate financing solutions.
- Ensure accuracy of all financial calculations and deal structures.

Product Sales:

- Present and sell aftermarket products including extended warranties, protection packages, and insurance products.
- Achieve and exceed product penetration and revenue targets.




- Ensure ethical and transparent product presentation aligned with customer needs.

Lender & Manufacturer Relations:

- Build and maintain strong relationships with lenders and manufacturer finance partners.
- Stay current on lender programs, rates, and approval guidelines.
- Ensure compliance with manufacturer finance programs and reporting requirements.

Compliance & Documentation:

- Ensure all transactions comply with federal and provincial regulations, including disclosure requirements.
- Maintain accurate and complete deal files.
- Ensure all paperwork is properly completed, signed, and submitted in a timely manner.
- Adhere to dealership policies, privacy standards, and audit requirements.

Sales Team Collaboration:

- Work closely with Sales Consultants and Sales Managers to finalize deals efficiently.
- Provide guidance on structuring deals to improve approval rates and profitability.
- Support the sales team in achieving overall dealership targets.

Financial Performance:

- Monitor and manage F&I; performance metrics including product penetration, per-copy average, and finance income.
- Develop strategies to improve F&I; profitability while maintaining customer satisfaction.




- Track and report performance to management.

Documentation & Reporting:

- Maintain accurate records of all financing transactions and product sales.
- Ensure timely submission of lender paperwork and funding packages.
- Prepare and review reports related to F&I; performance.

Health & Safety Compliance:

- Adhere to dealership health and safety policies and procedures.
- Maintain a clean, organized, and professional office environment.

Management/Business Skills Required

- Strong knowledge of automotive financing, leasing, and insurance products.
- Understanding of Canadian regulatory requirements related to vehicle sales and financing.
- Strong sales skills with the ability to present and close F&I; products effectively.
- Excellent attention to detail and organizational skills.
- Strong communication and interpersonal skills.
- Ability to build trust and maintain confidentiality with customers.
- Proficiency with dealership management systems (DMS) and F&I; software.
- Strong negotiation and problem-solving abilities.
- Ability to work in a fast-paced, deadline-driven environment.
- High level of integrity and professionalism.

Job Type: Full time Pay: $50,000.00-$150,000.00 per year

Benefits

- Company car
- Dental care
- Extended health care

Flexible language requirement:
- French not required

Ability to commute/relocate:
- Sault Ste. Marie, ON: reliably commute or plan to relocate before starting work (required)

Experience:
- automotive finance: 1 year (preferred)

Work Location: In person

📌 Finance & Insurance (F&I) Manager (Sault Ste. Marie)
🏢 Prouse Chevrolet Buick GMC Cadillac
📍 Sault Ste. Marie