Overview

We are seeking a dynamic and energetic Floor Manager to lead our restaurant team and ensure an exceptional dining experience for every guest. As a key leader on the floor, you will oversee daily operations, supervise staff, and uphold the highest standards of food quality, safety, and customer service. Your passion for hospitality and strong leadership skills will drive team performance, foster a positive environment, and contribute to the overall success of our restaurant.

This role offers an exciting opportunity to manage a vibrant food service workplace where teamwork, efficiency, and guest satisfaction are at the forefront.

Responsibilities

- Lead and motivate the pub and restaurant team to deliver outstanding food service and hospitality experiences.
- Oversee food preparation, cooking, and food handling processes to ensure quality standards are met consistently.
- Manage daily restaurant operations, including supervising staff schedules, delegating tasks, and maintaining smooth workflow.
- Ensure compliance with food safety regulations and proper food handling procedures at all times.
- Utilize POS systems for order processing, cash handling, and transaction management accurately.
- Conduct interviews and participate in hiring new team members to build a skilled, motivated workforce.
- Monitor customer interactions to uphold excellent service standards and address any guest concerns promptly.
- Support kitchen staff in food preparation and cooking activities when necessary to meet demand.
- Maintain cleanliness, organization, and safety standards across the restaurant floor.




- Assist in training team members on restaurant procedures, food safety protocols, and customer service excellence.
- Collaborate with management on inventory control, ordering supplies, and minimizing waste.

Skills

- Proven supervising experience within the food industry or restaurant management roles.
- Strong knowledge of food preparation techniques, cooking methods, and food safety regulations.
- Experience operating POS systems; familiarity with cash handling procedures is essential.
- Excellent leadership skills with a track record of managing teams effectively in rapid-paced environments.
- Exceptional customer service skills with a focus on creating memorable guest experiences.
- Ability to oversee multiple responsibilities including food handling, serving, and hospitality duties seamlessly.
- Effective communication skills for interviewing potential team members and coordinating with staff.
- Knowledge of restaurant/brewery operations from front-of-house to kitchen management ensures comprehensive oversight.
- Demonstrated ability to handle stressful situations calmly while maintaining professionalism.

Join us as a Floor Manager where your leadership will inspire your team to deliver top-tier service while fostering a lively and welcoming atmosphere! The schedule is nights and weekends, and reliable transportation is preferred. Pay: $20.00-$24.00 per hour

Benefits

- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Paid time off
- Store discount

Work Location: In person

📌 Floor Manager (Duncan)
🏢 Craig Street Brewing
📍 Duncan