Great Room Restaurant Supervisor

Location: Tofino, BC

Job Type: Full-Time – Permanent

Wage: $23 per hour plus gratuities

Work hours: 40 hour per week

Start Date: ASAP

About the Role

As the Great Room Restaurant Supervisor, you’ll lead daily front‑of‑house operations, ensuring smooth service and exceptional guest experiences. You’ll support and guide the team, maintain high hospitality standards, and work closely with the kitchen and management to deliver consistent, high‑quality service across all meal periods. This is a hands‑on role ideal for a confident, service‑driven leader who thrives in a rapid‑paced environment.

Key Responsibilities

- Supervise, coordinate and schedule the activities of staff who prepare, portion, and serve food
- Estimate and order ingredients and supplies required for meal preparation
- Prepare food order summaries for chef according to requests from dieticians, patients in hospitals or other customers
- Establish work schedules and procedures
- Maintain records of stock, repairs, sales and wastage
- Train staff in job duties, and sanitation and safety procedures
- Supervise and check assembly of regular and special diet trays and delivery of food trolleys to hospital patients
- Ensure that food and service meet quality control standards
- May participate in the selection of food service staff and assist in the development of policies, procedures and budgets
- May plan cafeteria menus and determine related food and labour costs.





Qualifications

- Post‑secondary education in Hotel/Restaurant Management is preferred
- Leadership experience in F&B; service, preferably in a hotel environment
- Ability to focus on guest needs, remaining calm and courteous at all times
- Superior interpersonal and problem‑solving skills
- Comprehensive knowledge of fine food, wines and service
- Computer literacy is imperative including Microsoft Office and Point of Sale System
- Serving It Right certification required

Physical Requirements

- Ability to stand, walk, and be active for up to 10 hours per shift
- Able to lift up to 50 lbs
- Frequent bending, kneeling, lifting, pushing, and pulling
- Occasional ascending or descending ladders, stairs, and ramps

Staff Housing

Limited staff accommodation may be available on a first‑come, first‑served basis. Availability is not guaranteed. Shared accommodations include access to kitchen facilities, laundry, and wi‑fi. Priority may be given to full‑time staff or those without local housing options.

Additional Requirements

- English in the workplace.
- Criminal Record Check: Required prior to start date.
- Reference Check: Two professional references will be contacted.
- Driver’s Abstract: Required for roles involving use of company vehicles or driving duties.
- Signed Staff Manual Agreement: required as part of onboarding, confirming understanding of workplace expectations and policies.

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