Front Desk Agent

Main Duties

- Register arriving guests and assign rooms

- Customer service and answering enquiries regarding hotel services

- Completing reservations both over the phone, via email, and in person

- Switchboard use

- General duties in the hotel setting including support for the housekeeping department

- Helping out with other office duties as required.

Email Address: [email protected]

Job Requirements

Qualifications & Skills:

Customer service attitude a must

- Sales skills essential

- Strong communication skills needed (written and oral)

- Completion of secondary school or equivalent

- Computer knowledge required (MS Office Word, Excel)

- Experience using a Hotel Reservation System would be preferred

- Previous experience in an office setting
- A detail oriented and effective worker able to perform in a fast-paced environment

- Well organized and able to multitask

Job Type: Full-time

Job Location

- Fernie, BC

Required Education

- High school or equivalent

Required Experience

- Customer Service: 1 year

Email Address: [email protected]

📌 HOUSEKEEPERS (Fernie)
🏢 Fernie Stanford Resort
📍 Fernie