Position Profile The Human Resources Generalist will provide comprehensive support to the organization in the areas of disability management and claims coordination for both occupational and non-occupational accidents/injuries. The role involves working closely with employees, healthcare providers, and external agencies to ensure safe and timely reintegration into the workplace, while continuously improving the claims management performance through proactive prevention programs.

The role also supports the HR Team with other aspects of the company’s requirements.

Primary Duties And Responsibilities

- Serve as a primary point of contact for employees and management regarding claims management inquiries, providing expert guidance and support
- Act as a subject matter expert on disability management issues and employee claims status
- Coordinate with injured workers from all locations to facilitate recovery at work, and modified duties.
- Partner with branches to obtain up to date availability of modified duties positions and prepare offers of return to work
- Work with officials in making decisions to prevent, reduce and control workers’ compensation claims and administration costs for all company locations
- Work closely on claims cost saving initiatives and educating managers on early and safe RTW
- Accurately complete and submit all necessary documentation for claims processing and monitor status changes in the system. Notify payroll of any changes as required
- Lead the administration and coordination of occupational and non-occupational illness and injury claims, including WSIB, WCB, WorkSafe BC, EI Sick Leave, and LTD. Collaborate with healthcare providers to facilitate appropriate interventions and support employees' safe and timely return to work
- Establish and maintain effective communication with medical professionals, WSIB, WCB, WorkSafe BC, and LTD providers, and other relevant parties to ensure the exchange of claim information and coordination of return-to-work efforts
- Maintain awareness of both federal and provincial workers' compensation statutes, regulations or jurisprudence that impact claims management
- Create and implement Wellness and Healthy Workplace initiatives
- Plan and execute employee engagement initiatives, wellness activities, contests, recognition programs,



and workplace events that support a positive employee experience and company culture
- Administer and oversee the company's uniform program, including coordinating orders, managing vendor relationships, resolving employee inquiries, and ensuring timely distribution of uniforms and branded apparel
- Coordinate employee service award and recognition programs, including milestone celebrations, award selection, ordering, and communications to recognize employee achievements
- Acts as a back-up for the HR Recruiter and the Health & Safety Coordinator
- Other HR Generalist duties as assigned
- Other related duties as assigned

Qualifications

- A minimum of 1-2 years of employee relations, disability management, and return to work programs
- Excellent communication and interpersonal skills
- Proven ability to exercise judgement, tact, and discretion in preparing, disclosing, and handling information of a confidential and/or sensitive nature
- Strong knowledge of HR laws and regulations, disability management principles, and Occupational Health and Safety and Worker's Compensation Legislation
- Ability to work independently, with minimum supervision
- Good problem solving and decision-making skills
- Strong MS Office Computer skills

Physical Demands

- Sedentary physical demand level
- Light strength – occasional lifting of up to 10kg
- Hand and finger dexterity required
- Occasional standing and walking about the office required
- Limited bending, light lifting, stretching, twisting, or climbing is required

We Offer

- Compensation

- Employee referral bonus
- Annual performance review (potential pay increase)

- Benefits

- Dental care

- Extended health care

- Life insurance

- Vision care

- Employee assistance program
- RRSP match (after three months)

- Work/Life Balance
- No weekends! No late nights!

- Monday through Friday

- Paid time off

- Paid holidays

- Training

- Paid Culligan training
- Direct Career Tracks:



We love to promote from within!

- Office Manager

- Sales Representative

- Management

- Additional Perks

- Employee discounts

- Supportive Workplace
- Non-toxic work environment
- Open door policy with management
- Company lunches, dinners, and parties!

Our Mission

- As the leading quality water expert, Culligan is committed to help individuals, families and communities in need of clean, protected water.

Our Values

- Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.

Apply today! We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. *Please be aware of employment scams. Culligan will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made. "This job posting is for an existing vacancy"* About Culligan Excellent tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

📌 HR Generalist (Cambridge)
🏢 Water Treatment Equipment
📍 Cambridge