About Us

At Autobahn, we keep the North America supply chain moving. As a fast-growing logistics and supply chain leader, we rely heavily on cutting-edge technology, secure networks, and seamless digital operations to manage freight, warehousing, and transportation fleets. We are looking for a hands-on and strategic IT Support Lead to anchor our technology infrastructure, protect our digital assets, and empower our workforce.

Position Overview

We are seeking an experienced IT Support Lead with a strong background in IT operations and Cybersecurity. In this role, you will lead our helpdesk and infrastructure support teams while proactively safeguarding our logistics networks against up-to-date cyber threats.

You will serve as the technical escalation point for complex system issues, manage hardware/software lifecycles, and implement robust security protocols to ensure 24/7 operational continuity across our warehouses, offices, and remote fleet management systems.

Key Responsibilities

IT Operations & Leadership

- Team Leadership: Mentor, coach, and manage a team of Tier 1 and Tier 2 IT support, ensuring high service standards and rapid incident resolution.
- Infrastructure Management: Oversee the administration of local and cloud environments (Microsoft 365, Azure/AWS, Windows/Linux servers, active directory, and networking hardware).
- Incident Response: Own the IT service desk ticketing workflow, establishing SLAs, tracking key performance metrics, and resolving high-priority escalations.
- Logistics Tech Integration: Support specialized supply chain software, barcode scanners, handheld terminals, warehouse management systems (WMS), and enterprise resource planning (ERP) tools.

Cybersecurity & Compliance

- Security Operations: Implement, monitor, and maintain endpoint protection, firewalls and multi-factor authentication (MFA) across the organization.




- Threat Mitigation: Conduct regular vulnerability assessments, patch management schedules, and security audits to protect sensitive supply chain and customer data.
- Incident Prevention & Recovery: Develop and test disaster recovery plans, backup strategies, and rapid-response protocols for security breaches or ransomware threats.
- Security Awareness: Train employees on cybersecurity best practices, phishing awareness, and data privacy compliance.

Qualifications & Requirements

- Experience: 3+ years of progressive experience in Cybersecurity and IT operations, with at least 2 years in a leadership or senior technical role.
- Cybersecurity Expertise: Demonstrated hands-on experience with network security, endpoint protection, firewall management, and incident response.
- Logistics Industry Acumen: Prior experience working in a logistics, warehousing, transportation, or manufacturing environment is a strong advantage.
- Technical Stack Proficiency:
- OS: Windows Server, Windows 10/11
- Cloud & Networking: Microsoft 365, Azure, TCP/IP, DNS, DHCP, VPN, VLANs.
- Security Tools: EDR/XDR solutions, vulnerability scanners, MDM (Mobile Device Management).
- Soft Skills: Exceptional problem-solving abilities, strong communication skills, and the capacity to prioritize tasks in a fast-paced, high-pressure logistics environment.

Preferred Certifications

- CompTIA Security+ / CySA+ / CISSP
- Microsoft Certified: Azure Administrator Associate or Modern Desktop Administrator
- ITIL Foundation certification

How to Apply Ready to drive innovation and security in supply chain technology? Send your resume and a brief cover letter to [email protected].

Autobahn Freight Lines, Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $40,831.23-$60,000.00 per year

Work Location: In person

📌 IT Support Lead (Logistics & Cybersecurity) (Brampton)
🏢 ASL Global Logistics
📍 Brampton