Sleepwell is one of Ottawa’s fastest-growing property management companies, and we are looking to expand our team of energetic and enthusiastic individuals!

We are full-service property management company with proven expertise servicing both residential and commercial real estate clients. With a growing portfolio of carefully chosen properties,

Sleepwell delivers a personal and worry-free experience to tenants and landlords of mid- to large-scale properties alike.

As a Jr. Property Administrator you would be responsible for:

- Provide senior‑level administrative support, including managing calendars, coordinating appointments, and overseeing incoming correspondence.
- Prepare, review, and refine operational documents, reports, and presentations with exceptional accuracy.
- Maintain and optimize organized filing systems (digital and physical) to support compliance, audits, and operational efficiency.
- Serve as a primary contact for tenant communications related to rent, account status, and general inquiries.
- Lead rent collection processes, including follow‑ups, documentation, and coordination with accounting teams.
- Address tenant concerns by coordinating with internal teams and ensuring issues are escalated and resolved appropriately.
- Prepare, issue, and track Landlord and Tenant Board (LTB) notices, ensuring accuracy and compliance with Ontario legislation.
- Oversee move‑out workflows, including receiving notices, processing documentation, and coordinating required steps with relevant departments.
- Collaborate closely with Leasing, Service,



and Property Management teams to support seamless operational workflows.
- Provide reception coverage during absences to maintain consistent front‑office service standards.
- Support onboarding of new properties and tenants, ensuring accurate data entry and alignment with organizational processes.
- Contribute to continuous improvement initiatives by identifying administrative gaps and recommending process enhancements.
- Assist leadership with additional operational duties as required.

Qualifications

- Previous experience in property management administration or a related operational role.
- Strong understanding of Ontario’s Residential Tenancies Act and LTB processes.
- Exceptional organizational skills and attention to detail.
- Professional communication skills with the ability to manage high‑volume tenant interactions.
- Ability to work independently, prioritize tasks, and support cross‑functional teams.
- Proficiency with property management software and Microsoft Office Suite.

Experience in this field is not necessary. We are looking for energetic, positive individuals who can work well and thrive in a quick paced work environment. Job Types: Full-time, Permanent

Pay: $61,000.00-$70,000.00 per year

Benefits

- Company events
- Dental care
- Extended health care
- RRSP match
- Vision care

Education:
- Secondary School (required)

Experience:
- property management: 1 year (preferred)
- Customer service: 2 years (required)
- Admin : 3 years (required)

Work Location: In person

📌 Jr.. Property Administrator (Ottawa)
🏢 Sleepwell Property Management
📍 Ottawa