Mail Clerk - Day Shift Join a leading organization in the insurance sector where you will support essential mail services operations and collaborate with multiple business units. This opportunity offers exposure to a dynamic corporate environment while contributing to the efficient handling of communications, customer information, and operational processes.

What Is In It For You

- Hourly salary of $17.60.
- Contract duration: 4 months.
- Monday to Friday, from 8:00 am to 4:00 pm.
- Location: on-site position in Toronto, Ontario.

Responsibilities

- Receive, sort, and distribute incoming mail and courier deliveries in a timely manner.
- Process outgoing mail and courier shipments accurately and within required timelines for customers and advisors.
- Handle and distribute cheques, contracts, and statements accurately to internal and external customers.
- Use web-based systems and internal mainframe systems to obtain client information and mailing instructions.
- Maintain email inboxes and respond to email inquiries, scanning requests, and print requests in a timely and accurate manner.
- Conduct investigations to obtain updated addresses for customers.
- Investigate and resolve inquiries.
- Assist with ad hoc projects as required.
- Provide excellent customer service to internal partners.
- Communicate with customers, employees, and other individuals to answer questions, provide information, and address concerns.
- Answer telephone calls, direct calls, and take messages.
- Compile, copy, sort,



and file records related to office activities and business transactions.
- Compute, record, and proofread data and other information, including records and reports.
- Maintain and update filing, inventory, mailing, and database systems.

Required Qualifications What you will need to succeed:

- High school diploma or GED.
- 5 to 7 years of administrative, customer service, or data entry experience.
- Proficiency with Microsoft Outlook, Teams, Word, and Excel.
- Physical capability to lift up to 50 lbs.

Required Soft Skills

- Strong verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Strong organizational and prioritization skills.
- Ability to manage multiple tasks in a high-volume, deadline-driven setting.
- Ability to adapt to fluctuating workloads and changing priorities.
- Strong analytical and problem-solving skills.
- Positive team-oriented attitude.
- Commitment to delivering an excellent customer experience.

Preferred Qualifications

- Experience working in a high-volume, deadline-driven environment.
- Experience using web-based applications and internal systems to research and retrieve client information.

Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

📌 Mail Clerk (Toronto)
🏢 Recruit Action
📍 Toronto