Under the direct supervision of the Chief Engineer, the Maintenance Technician plays a key role in ensuring River Rock Casino Resort’s hotel, casino, and entertainment spaces remain safe, well‑maintained, and welcoming for guests and team members. This role supports a high‑standard hospitality environment by performing routine and preventative maintenance, responding to service requests, and upholding the Company’s policies, procedures, and safety standards. The Technician leads by example, contributes to a positive learning culture, and helps maintain a secure, comfortable, and guest‑ready property at all times.

Key Accountabilities

- Maintains and tests life safety systems including fire alarms, emergency power, sprinklers, and related equipment.
- Performs active and preventative maintenance throughout hotel rooms, public areas, casino floor, back‑of‑house spaces, and building systems.
- Fabricates repair parts and components to support timely and effective maintenance solutions.
- Maintains parts and equipment inventories; anticipates needs; submits purchase order requests to ensure operational readiness.
- Responds to guest room maintenance requests, supports housekeeping and front desk teams, and ensures hotel spaces remain guest‑ready.
- Provides maintenance support for gaming equipment infrastructure, theatre spaces, food & beverage outlets, and high‑traffic public areas.
- Communicates effectively with all operational departments to coordinate repairs, minimize downtime, and maintain service continuity.
- Builds robust working relationships with guests and team members,



demonstrating professionalism and hospitality.
- Ensures compliance with licensing laws, health and safety standards, building codes, and other statutory regulations.
- Performs touch‑ups, full‑scale painting, and surface refinishing to maintain a clean, well‑presented appearance across guest rooms, public areas, and back‑of‑house spaces.
- Performs other duties as assigned or directed.

Education and Qualifications

- Minimum 4 years of experience in maintenance including mechanical, plumbing, carpentry, electrical, HVAC, and DDC systems.
- Power Engineering Certificate is considered an asset.
- Ability to successfully obtain a Gaming License
- Ability to work in a fast‑paced, guest‑centric environment with frequent interruptions and shifting priorities.
- Availability for non‑traditional hours including evenings, weekends, and event‑driven schedules based on operational requirements

Work Environment Considerations Standing for long periods, lifting, carrying, pushing, pulling, stretching, bending, and working in confined or elevated spaces.

At River Rock Casino Resort, one of British Columbia’s most iconic entertainment destinations,



every guest interaction is an opportunity to create something memorable. Located in the heart of Richmond—just minutes from Vancouver International Airport, a short drive from downtown Vancouver, and directly connected to its own on‑site SkyTrain station (Bridgeport Station)—River Rock blends the energy of a world‑class casino with the comfort and sophistication of a full‑service waterfront resort.

As part of a team of over 950 dedicated employees, you’ll join a vibrant, guest‑focused community where hospitality, entertainment, and service excellence come together.

Comprehensive Benefits

Eligible employees receive a competitive benefits package after completing probation and meeting the required hours threshold, including:

- Extended health and dental coverage
- Company matching RRSP contributions
- Employee and family assistance programs
- Paid time off

Exclusive Staff Perks Team members enjoy a variety of discounts across the resort, including:

- Dining discounts, including at Gordon Ramsay Steak
- Hotel discounts

Easy, Reliable Commuting With direct access to Bridgeport SkyTrain Station, commuting is convenient whether you’re coming from Richmond, Vancouver, Burnaby, New Westminster, or Surrey.

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified candidates. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to advise us at any stage of the process.

📌 Maintenance Technician 2 - River Rock Casino Resort (Richmond)
🏢 River Rock Casino Resort
📍 Richmond