Full

We are seeking an experienced and reliable Medical Office Assistant to join our busy, team-based family medicine clinic. This role includes both clinical and administrative responsibilities within a fast-paced and collaborative environment.

Key Clinical Responsibilities

- Prepare and set up examination rooms for visits and procedures

- Room patients and prepare them for assessment

- Measure and document vitals (height, weight, blood pressure, temperature, urine dip as required) in the EMR

- Assist physicians during in-office procedures

- Clean and disinfect exam rooms between patients

- Maintain and restock clinical supplies and equipment

Reception &

- Patient Flow

- Greet patients and visitors in a professional and welcoming manner

- Support efficient clinic flow by coordinating arrivals and appointments

- Verify health cards and confirm demographic information

- Update and maintain electronic medical records (TELUS PS Suite utilized at the clinic)

Telephone &

- Virtual Communication

- Answer and triage incoming calls and voicemail

- Schedule and confirm appointments

- Relay messages between patients and physicians

- Monitor and respond to patient portal messages as assigned

Administrative Duties

- Retrieve and assign incoming faxes and documents to the appropriate physician and category





- Communicate physician messages and test results to patients as directed

- Collect uninsured service payments

- Follow daily opening and closing procedures

Qualifications &

- Requirements

- High school diploma

- Medical Office Assistant or Medical Secretary certificate

- Strong preference for previous experience in a Family Medicine environment

- Strong preference to have experience with TELUS PS Suite EMR

- Strong verbal and written English communication skills

- Ability to multitask and work efficiently in a fast-paced clinical environment

- Farsi/Persian speaking is considered an asset

Personal &

- Professional Attributes

- Professional, dependable, and respectful

- Honest and trustworthy

- Culturally sensitive and inclusive

- Calm and professional in high-pressure or difficult situations

- Strong team player with clear communication

- Adaptable and willing to learn

- Hours: 25 to 30 hours a week

- Days: Tuesdays, Wednesdays, Thursdays and occasional Saturdays

Pay: $21.00-$23.00 per hour

Advantages

- Company events

- On-site parking

- Paid time off

Application question(s)

- Are you familiar with TELUS PS Suite EMR?

Work Location: In person

📌 Medical Office Assistant - Family Medicine Clinic (Newmarket)
🏢 Unity Health Newmarket
📍 Newmarket