Overview

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of administrative tasks within a busy medical or dental office. Your positive attitude and attention to detail will help create a welcoming environment while supporting the clinical team with efficient administrative support.

Duties

- Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
- Schedule, confirm, and reschedule appointments using electronic medical records systems such as Epic or Dentrix
- Manage multi-line phone systems to answer inquiries, direct calls appropriately, and relay messages promptly
- Verify patient insurance information, collect co-pays, and process payments accurately
- Maintain accurate records by updating patient information in electronic medical records (EMR) systems and ensuring confidentiality
- Assist with administrative tasks such as filing, faxing, scanning documents, and managing office supplies
- Coordinate communication between patients, clinical staff,



and external providers to ensure seamless care delivery

Qualifications

- Proven experience as a dental receptionist or medical receptionist in a quick-paced office environment
- Strong knowledge of medical terminology and familiarity with electronic medical records systems like Epic or Dentrix
- Prior experience working with dental or medical office software and managing front desk operations
- Excellent organizational skills with the ability to multitask efficiently in a busy setting
- Proficiency in handling multi-line phone systems and managing appointment scheduling software
- Demonstrated professionalism, attention to detail, and strong communication skills
- Office experience that includes administrative support within healthcare settings is highly desirable

Join us to be part of a dedicated team committed to providing exceptional patient care through energetic service and professional excellence. Your enthusiasm for organization and patient interaction will help foster a positive environment where everyone feels valued. Pay: $17.60-$20.00 per hour

Work Location: In person

📌 Medical Receptionist (Brantford)
🏢 Dr. Arora's Office
📍 Brantford