Part-Time Operations & Personal Assistant

Supporting Canadian Surrogacy Options and Little Miracles

Location: Guelph/Cambridge, Ontario

Hours: Approximately 15–20 hours per week

Work arrangement: Hybrid administrative and in-person work

Compensation: $27–$32 CAD per hour, based on experience

Mileage: Approved travel between work locations will be reimbursed

About Us

Canadian Surrogacy Options and Little Miracles have been helping people build their families for decades.

Canadian Surrogacy Options is Canada’s first surrogacy agency, providing education, guidance and compassionate support to surrogates and intended parents since 1992.

Learn more at: canadiansurrogacyoptions.com

Little Miracles is Canada’s first egg donor agency, supporting generous donors and hopeful families since 2007.

Learn more at: little-miracles.ca

We are currently in a focused rebuilding chapter. We are strengthening our systems, reorganizing key areas of the businesses and putting the right support in place for the future. We are looking for someone who is energized by creating order, improving how things are managed and becoming a trusted part of that process.

About the Role

We are looking for a highly organized, trustworthy and proactive part-time Operations and Personal Assistant to support our day-to-day work in Ontario.

This is a varied role for someone who enjoys taking ownership, bringing order to moving pieces and becoming the dependable person who makes sure things get done.

The position combines confidential business administration, local logistics, storage and inventory organization, shipping, content coordination and remote personal assistance.

This role requires a good amount of independent work when receiving requests from management, as well as the ability to prioritize tasks, follow through without constant supervision and keep multiple responsibilities moving forward.

This is not a remote-only position. You must live within reasonable travelling distance of both Guelph and Cambridge and be available to visit our storage locations regularly.

Key Responsibilities

CSO and Little Miracles Administration

- Prepare and update match sheets and profile packages
- Send approved profiles to intended parents
- Assist with administrative work related to surrogate and egg donor profiles
- Maintain organized and accurate records
- Track follow-ups and ensure routine tasks are completed




- Assist with document organization and general administrative support
- Communicate professionally and compassionately with clients and team members
- Handle confidential personal, medical and family-building information with exceptional care and discretion

Storage, Merchandise and Shipping
- Organize and maintain storage units in Guelph and Cambridge
- Create and maintain a transparent storage and inventory system
- Track merchandise, supplies and package inventory
- Assemble and mail packages, gifts and merchandise as needed
- Coordinate deliveries, pickups and occasional vendor requests
- Identify when supplies need to be replenished
- Keep storage areas organized, labelled and easy to manage
- create and manage online store

Content Coordination
- Upload long-form video recordings into Descript
- Generate and organize video transcripts
- Coordinate files and instructions with a video editor
- Maintain an organized library of recordings, transcripts and completed clips
- Track content as it moves through editing, approval and scheduling
- Assist with straightforward content administration

Qualified video-editing experience is not required. Comfort with technology and a willingness to learn are more important.

Remote Personal Administration

- Help manage appointments, research, paperwork and reminders
- Coordinate services, orders, returns and other administrative tasks
- Keep track of personal and business tasks requiring follow-up
- Research options, gather information and present clear recommendations
- Take ownership of agreed-upon projects and provide reliable status updates

The Right Person You may be a strong fit if you are:
- Exceptionally organized and detail-oriented
- Trustworthy, discreet and comfortable handling sensitive information
- Proactive and able to notice what needs attention
- Warm, professional and comfortable communicating with different people
- Able to work independently and take direction while also managing tasks without constant supervision




- Able to move between administrative, logistical and personal tasks without losing track of details
- Comfortable learning technology, including Descript and cloud-based systems
- Able to work independently while knowing when to ask questions
- Respectful of the deeply personal nature of surrogacy, egg donation and family-building
- Energized by organizing, rebuilding and improving systems
- Looking for a meaningful, long-term part-time position

Requirements
- Located within reasonable travelling distance of Guelph and Cambridge
- Reliable vehicle and valid driver’s licence
- Availability for approximately 15–20 hours per week
- Ability to travel between both storage locations when required
- Previous experience in administration, executive assistance, operations coordination, client services or a comparable role
- Strong written communication and computer skills
- Willingness to complete reference and background checks
- Ability to safely manage ordinary packages, merchandise and storage-unit tasks, with reasonable accommodation where needed

How to Apply Please send your résumé and a brief introduction answering the following questions:
- Where are you located?
- What experience do you have managing administrative and logistical responsibilities?
- What makes you particularly effective at keeping people, projects and details organized?
- Tell us about a time you brought order to a disorganized situation.
- Why does this combination of business operations, local logistics and personal assistance appeal to you?

Please include “Operations & Personal Assistant” in the subject line. This posting represents an active vacancy. AI tools may be used to assist with organizing or initially reviewing applications. Interviews and final hiring decisions will be conducted by people.

Canadian Surrogacy Options and Little Miracles welcome applicants from diverse backgrounds. We are committed to maintaining a respectful, inclusive and compassionate environment for our team and the families we support.

Pay: $25.65-$30.22 per hour

Benefits

- Casual dress
- Commuter benefits
- Flexible schedule
- Mileage reimbursement
- Work from home

Ability to commute/relocate:
- Guelph, ON: reliably commute or plan to relocate before starting work (required)

Language:
- English (preferred)

Work Location: Hybrid remote in Guelph, ON

📌 Operations & Assistant (Guelph)
🏢 CSO
📍 Guelph