Looking for more than a reception job? Join our team and receive hands-on training in patient care, diagnostic testing, and optical services.

Who we're looking for: We're looking for a friendly, motivated person who enjoys working with people and is ready to take on new challenges every day. Our ideal candidate has a positive attitude, is comfortable with technology (computers, social media, and everyday software), communicates effectively, and thrives in a fast-paced setting. Most importantly, they're eager to learn, enjoy being part of a team, and take pride in providing an exceptional patient experience.

No previous experience in optometry? No problem! We provide comprehensive on-the-job training and are looking for the right person with the right attitude.

Who we are: We're a growing, independently owned optometry and optical practice that believes great eye care starts with great people. Every day is different, our patients become like family, and our team is always looking for ways to improve the experience we provide. We care for patients of all ages, from infants to seniors, offering comprehensive eye exams, pediatric eye care, contact lenses, eyewear, and advanced vision services.

We're passionate about helping people see their best, and proving that eye care can actually be fun.

This energetic and evolving position will include such tasks as:

- Perform patient pre-testing using advanced diagnostic equipment and prepare patients for their examination (training provided)
- Educate patients about testing procedures and our services
- Learn to assist with frame fittings, adjustments,



and minor repairs
- Learn to order contact lenses and eyewear
- Assist with optical inventory management and merchandising
- Welcome patients by greeting them in person or on the phone; answer or refer inquiries as needed; respond to emails
- Manage and optimize schedules to help create an exceptional patient experience
- Enter and maintain accurate patient information in our electronic medical records
- Bill third-party health insurance
- Continuously look for ways to improve clinic workflow and enhance the patient experience
- Ensure the waiting room, exam rooms, and optical are clean, organized, and ready for patients (including sanitizing equipment after appointments)
- Keep the plants alive

Ideal candidate qualities:

- Professional, dependable, and positive
- Genuinely enjoys working with people (especially kids!)
- Eager to learn and develop new skills
- Highly organized with excellent attention to detail
- Thrives in a busy environment and can confidently multitask
- Comfortable using technology and learning new systems
- Interested in building a career in eye care (an interest in pursuing Optician training is considered an asset)

Assets:

- Experience in customer service
- Experience working in a medical or healthcare clinic
- Experience with patient scheduling or electronic medical records
- Experience billing third-party insurance
- Proficiency in Microsoft Office 365, including Word, Excel, and Outlook

Pay: $17.00-$21.00 per hour

Benefits

- On-site parking
- Profit sharing

Work Location: In person

📌 Patient Care Technician (Training Provided) (St. John's)
🏢 Dr. Sarah Hutchens
📍 St. John's