You LOVE talking to people! You are absolutely committed to providing every guest with amazing service and helping them find solutions for all their pet’s needs. You are dedicated to educating our guests about the four basic needs of their animals and you have a thirst for knowledge that drives you to always learn more about every pet. You’ve enjoyed your time with our company and would like to expand to a current store and develop within a new team!

We are looking for individuals with a flexible schedule.

If you are looking for a fun and rewarding environment apply today! Staff who are successful with us, are committed to upholding our Mission Statement, GAP, and our Six Golden Rules

1. Treat your customers like guests.

When we greet friends and guests in our home,

we are open, friendly and welcoming. We feel every customer is a guest at Petland, therefore we expect every member of our team to treat them as such.

2. Remember that you are here for our guests.

The fact is, without our guests, we would not have jobs. You have a place in the store because of them. Make their visit special as often as you can.



Every team member has an opportunity to shine by taking five minutes each day to ensure a guest has an absolutely amazing and sometimes life-changing experience! It’s just one of the benefits you’ll have working with Petland.

3. Keep your promises.

If you promise to do something for a guest or fellow team member, Petland expects you to keep that promise.

4. Treat your team members the way you want to be treated.

Treat other employees how you want them to treat you – with respect. You belong to a team and as you may have heard, a team is only as strong as the weakest link.

5. Always use Petland tip sheets.

Behavioural, Maintenance, Environmental and

Nutritional are the four categories that define the basic needs of all living things. We have included these four basic needs in our Petland tip sheet series, which help our guests and pet counsellors to educate themselves about companion pets.

6. Have Fun!

You have the advantage of working in a fun industry. Take an active interest in pets both instore and outside of work. Talk to guests and co-workers about their pets.

Job Type: Part-time

Pay: From $18.25 per hour

Work Location: In person

📌 Pet Counsellor (Surrey)
🏢 Petland
📍 Surrey