Reporting to the Team-Lead Clinical Program Operations, the Clinical Services Coordinator is responsible for day-to-day operations supporting the Clinical Services team.

Principal Responsibilities:

- Manage, process and evaluate patient applications – request for drug coverage
- Respond to patient and client inquiries through telephone, mail and/or email
- Provide ongoing feedback to management personnel regarding day-to-day operations and potential improvements to quality, efficiency, and overall performance
- Determine patient drug coverage options and coordinate application to various drug programs
- Manage, process and support on-going/special projects for the Clinical Services team
- Proactively assist with process development, administrative duties and any Clinical Services related tasks as needed

Knowledge, skills and experience:

- Post-secondary education is a must
- Minimum 2 years’ experience working in Pharmacy setting is required
- Knowledge and/or previous exposure to provincial and private drug plans, medication access and reimbursement programs
- Proven and demonstrated interpersonal and leadership skills
- Ability to organize, coordinate and prioritize own work
- Demonstrated robust ability to effectively communicate (verbal/written)
- Demonstrated capacity to liaise in a constructive and collaborative fashion with a variety of healthcare providers and staff at various organizational levels
- Working knowledge of MS Office Applications is a MUST – Word, Excel, PowerPoint




- Demonstrated critical thinking, problem solving skills and attention to detail
- Demonstrated commitment to collaborative practice and lifelong learning

Employment is contingent upon the successful completion of a background check/police record check. We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and ClaimSecure policies. To request a reasonable accommodation in the application process, contact. [email protected]

ClaimSecure would like to thank all applicants, however only those who qualify for an interview will be contacted.

Pay: $44,000.00-$48,000.00 per year

Benefits

- Company events
- Employee assistance program
- Flexible schedule
- Wellness program
- Work from home

Experience:
- Pharmacy : 2 years (required)

Work Location: Hybrid remote in Mississauga, ON L5B 1M2

📌 Pharmacy Assistant - Clinical Coordinator (remote) (Mississauga)
🏢 ClaimSecure
📍 Mississauga