Position Description The Process Architect defines the business process architecture and workflow model that drives orchestration, state handling, and process consistency across the business process practice.
This role translates business rules, timers, exceptions, and process steps into clear orchestration designs and reusable workflow patterns.
This role is part of an AI first software engineering organization where Artificial Intelligence is integrated throughout the software development lifecycle. Candidates must demonstrate practical experience leveraging AI to improve productivity, quality, and delivery outcomes using modern AI assisted development practices.
Your future duties and responsibilities
- Define the process architecture, workflow model, and orchestration approach for the business process practice.
- Translate business rules, state transitions, timers, and exceptions into executable process designs.
- Lead design for Temporal based orchestration, long running workflows, and process coordination.
- Work with business analysts, engineers, and architects to ensure processes are traceable and supportable.
- Establish process design standards, reusable workflow patterns, and governance checkpoints.
- Support process simulation, validation, and operational readiness for complex workflows.
- Promote AI assisted design and BMAD practices to improve process modelling and documentation.
- Drive process simplification, consistency, and scalability across the workstream.
Required Qualifications To Be Successful In This Role
- 10+ years of experience in business process architecture, workflow design, or solution architecture.
- Strong experience modelling business processes, state transitions, and rules based workflows.
- Hands on experience with Temporal or comparable orchestration platforms.
- Experience translating business requirements into executable process designs and technical flows.
- Experience working with integration teams, engineering, and business stakeholders.
- Demonstrated experience working within AI enabled Software Development Lifecycle (AI SDLC) environments.
- Experience using BMAD or comparable AI native delivery practices.
- Strong communication, facilitation, and analytical skills.
- Experience in telecom or other regulated environments is preferred.
- Ability to define governance and support ongoing process evolution.
Preferred Qualifications
- Experience with BPMN, UML, or other process modelling techniques.
- Experience with business rules engines, timers, orchestration, or event driven workflow models.
- Experience with telecom or critical operations environments.
- Experience with AI assisted process modelling or documentation generation.
- Experience with continuous improvement and operational excellence initiatives.
- Experience with Temporal certifications or related workflow tools.
CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000–$145,000. This role is an existing vacancy. Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork,
respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-chance employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.
📌 Process Architect (Toronto)
🏢 CGI
📍 Toronto