Duties and Responsibilities:

Responsible for the planning, delivery, operational oversight, and sustained performance of Planning, Design and Construction (PDC) Programs. This role manages the full lifecycle of Programs initiated through PDC — from initiation through implementation and into steady-state operations—ensuring that program outcomes are achieved, operational performance is maintained, and continuous improvements are realized.

The Program

Manager balances strategic delivery with hands-on operational management to ensure long-term program success and serves as the primary point of accountability for program performance and outcomes.

Qualifications:

The incumbent must possess the following qualifications:

- Demonstrated experience managing complex corporate projects, cross-functional initiatives, and high-visibility programs, including delivery and operational accountability
- Knowledge of operational management and leadership concepts including program/service delivery models, policy development, planning, budgeting, performance measurement management and human resources
- Demonstrated experience managing high-visibility programs, operational performance or sustained programs with significant stakeholders and budgets.
- Strong leadership, problem-solving, communication, and stakeholder management skills.
- Ability to accurately estimate costs, considering labour and service requirements
- Experience in developing detailed cost estimates for project budgeting
- Knowledge in developing project schedules and program sequences
- Ability to identify potential risks and develop risk mitigation strategies
- Experience in promoting and enforcing a culture of safety
- Proficient in managing contracts with contractors, subcontractors, and vendors
- Experience with various and customized contract terms and conditions.




- Experience in identifying and implementing cost-saving measures during the design, development, implementation and sustainment phases.
- Understanding of University campus culture and stakeholders.
- Collaboration with specialists to ensure integration and efficiency of programs.

projects.
- Experience leading a team in a unionized work workplace would be considered an asset

Education and Experience: The above is normally acquired through the completion of:

- Completion of bachelor’s degree in architecture, engineering, or a related field
- Minimum of seven years of previous program management, preferably in a large organization in the planning, design and construction function. Includes minimum two years of managerial and leadership experience to manage a team. Work experience in higher education would be highly preferred
- Experience working in matrixed or cross-functional environments.

HR Note: Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner.

Carleton

University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

📌 Program Manager (Ottawa)
🏢 Carleton University
📍 Ottawa