09 Aug
|
K-DENTAL
|
British Columbia
09 Aug
K-DENTAL
British Columbia
K-Dental has been a trusted partner to Canadian dental professionals for over 45 years, offering a comprehensive range of innovative products, equipment, and solutions to help practices thrive. With a solid commitment to service excellence, industry expertise, and long-standing relationships, K-Dental is proud to support the evolving needs of dental offices across the country. We are passionate about driving growth and delivering value — both to our clients and within our team.
Q-Optics is a specialized division of K-Dental, focused on providing optical and visualization solutions that support clinical precision and efficiency. Operating as a dedicated brand within the K-Dental organization, Q-Optics combines a territory-driven, relationship-focused approach with the stability, infrastructure, and support of an established national dental partner.
Together, K-Dental and Q-Optics are passionate about driving growth and delivering value - both to the dental professionals we serve and to the team members who help make that possible.
Position Summary:
The Q-Optics Territory Manager is responsible for driving growth and brand loyalty through a deeply client-centric sales approach. This role combines proactive prospecting, relationship-based selling, and educational engagement across private practitioners, institutional accounts. The representative serves as a trusted advisor, delivering consultative product experiences and long-term value while representing the company at continuing education events, trade shows, and industry forums.
Location: Mainland, British Columbia
Responsibilities:
Client-Centric Sales & Relationship Management
- Build, nurture, and sustain long-term relationships with dental, medical, and surgical professionals.
- Serve as a trusted product advisor, guiding clients through selection, fitting, customization, and post-sale support.
- Deliver an exceptional customer experience before, during, and after the sale.
- Proactively follow up to ensure satisfaction, product performance, and ongoing engagement.
- Capture client feedback and insights to inform product development and service improvements.
- Actively intervene and resolve service issues on loupes.
Practitioner Prospecting
- Identify and engage new private-practice prospects within the assigned territory.
- Conduct in-office demonstrations, fittings, and consultations.
- Develop and manage a robust sales pipeline through consistent outreach and relationship-building.
- Convert prospects into loyal clients through consultative selling.
Institutional Prospecting
- Build strategic relationships with clinics, group practices, and corporate healthcare organizations and hospitals.
- Develop tailored proposals and account strategies for institutional buyers.
- Navigate multi-stakeholder sales cycles and procurement processes.
- Position the brand as a long-term partner, not just a product vendor.
Teaching Institution Prospecting
- Engage students, faculty, through on-campus presentations and fittings.
- Build early brand loyalty with future practitioners.
- Continuing Education (CE) Events
- Plan, organize, and execute CE events in collaboration with practitioners, institutions, and local partners.
- Educate attendees on product features, ergonomics, and clinical benefits.
- Capture leads, build relationships, and convert attendees into long-term clients.
- Represent the brand as a thought leader in visual ergonomics and clinical performance.
Trade Shows & Industry Events
- Represent the company at regional and national trade shows.
- Conduct live demonstrations, fittings, and consultations.
- Engage attendees in meaningful conversations focused on needs, outcomes, and long-term value.
- Follow up on leads promptly and effectively.
Territory & Business Development Management
- Develop and execute a territory business plan aligned with revenue and relationship-building goals.
- Maintain accurate customer records, including leads, opportunities.
- Track performance metrics and adjust strategies to maximize impact.
- Collaborate with internal teams (marketing, operations, customer support) to ensure seamless client experiences.
Qualifications:
- Bachelor’s degree or equivalent experience preferred or RDH designation
- 2–5 years of sales experience, preferably in medical, dental, optical, or healthcare products.
- Proven success in relationship-based, consultative selling.
- Strong prospecting, presentation, and negotiation skills.
- Experience working with institutions and educational organizations is a plus.
- Comfortable presenting at events and engaging groups of professionals.
- Highly organized with strong time-management and CRM skills.
- Willingness to travel within the assigned territory and attend trade shows and events.
Core Competencies:
- Client-first mindset and commitment to long-term relationship building.
- Exceptional communication and interpersonal skills.
- Consultative, solutions-oriented sales approach.
- Professional presence and brand ambassadorship.
- Self-motivated with a strong sense of accountability.
- Adaptability and resilience in a field-based sales workplace.
What Success Looks Like:
- Consistent growth in territory revenue and account base.
- High client satisfaction, retention, and referral rates.
- Strong presence and reputation within practitioner, institutional, and academic communities.
- Effective execution of CE events and trade show engagement.
- Recognition as a trusted advisor rather than a transactional salesperson.
Compensation & Benefits:
- Competitive salary and comprehensive benefits package.
- A collaborative and supportive work environment.
📌 Q-Optics Territory Manager (British Columbia)
🏢 K-DENTAL
📍 British Columbia