Receptionist Position – Join Our Caring and Professional Wellness Team

Soulstice Wellness Centre is seeking an organized, friendly, and outgoing Receptionist to be the welcoming face of our clinic. This position is vital for ensuring smooth day-to-day operations, providing excellent client service, and supporting our clinical team.

About Us:

Soulstice Wellness Centre is a leading multidisciplinary clinic that brings together chiropractic, massage therapy, naturopathic medicine, and physiotherapy services. Our team is dedicated to delivering personalized, high-quality care in a welcoming and professional environment.

Responsibilities:

- Client Scheduling: Efficiently book and reschedule appointments for various practitioners while maintaining accurate records
- Administrative Support: Answer phone calls, respond to emails, manage client files, and perform general office tasks
- Clinic Organization: Maintain a clean and organized reception area and assist with tidying treatment rooms as needed
- Customer Service: Greet clients warmly, check them in for their appointments, and address any questions or concerns with a skilled, attentive approach
- Billing and Payments: Process payments, handle insurance claims, and manage basic financial transactions
- Coordination: Communicate effectively with chiropractors and other practitioners to ensure seamless appointment flow and scheduling
- Utilize ePlatform and Excel:



Manage booking systems and input data accurately using Excel or similar software

Key Qualifications:

- Experience in a reception or administrative role (experience in a healthcare setting is a plus)
- Proficiency with office software and appointment booking systems, including Excel and related platforms
- Strong organizational skills, attention to detail, and multitasking ability
- Excellent communication and interpersonal skills
- Friendly, outgoing personality with a positive, professional attitude
- Attentive and proactive approach with a willingness to learn and adapt in a busy clinic setting

Why Work at Soulstice Wellness Centre?

- Join a supportive and welcoming team dedicated to enhancing client wellness
- Opportunities for professional growth within a respected wellness clinic
- Work in a dynamic, collaborative atmosphere that values community and learning

How to Apply: Interested candidates should email their resume and cover letter to [email protected] detailing their relevant experience and why they would be a great fit for the role.

We look forward to welcoming an enthusiastic individual to our Soulstice team!

Job Type: Part-time

Pay: $16.00-$18.00 per hour

Benefits

- Company events
- Flexible schedule
- On-site parking

Experience:
- reception: 1 year (preferred)

Work Location: In person

📌 Receptionist/Administrator (Cochrane)
🏢 Soulstice Wellness Centre
📍 Cochrane