Role: Release Lead

Top 3 Skills Experience with Release Management

Change Management

ServiceNow, Jira, Confluence

Experience: 6+ years

We are looking for a Release Lead to join the Enterprise Release Management team. The role will enable future product/service development, scalability, and innovation. As the lead Release Lead, you will partner with technology and business teams, as well as vendor to create and manage the end-to-end release plan, and deployment schedule with focus on efficiency, reliability, collision avoidance, and availability of existing environments and services, while supporting delivery teams in meeting their objectives and timelines.

You will also define and implement practices for cross-team alignment, collision avoidance, release dependency management, and risk mitigation; and contribute to planning, design, operationalization, and readiness deliverables in compliance with enterprise and industry standards.

Specifically, the role will require strong aptitude in the following areas:

Creating and managing end-to-end release plans for scheduling, planning, and controlling the release and deployment process

Integrating release management practices into delivery process with objective of offering reliable, repeatable IT services, at appropriate service levels

Ability to convert the technical expertise to recommendations pertaining to efficiency, reliability, scalability, and security; drive best practices, and engage with planning, evaluating, operationalizing and reporting deliverables.



Successful candidate must be able to show they are ready to think and act as an owner, and drive consensus and decisions among stakeholder in pursuit of technical integrity

Establishing infrastructure for tracking and monitoring all relevant updates and changes, and efficiently converting the information into reporting, recommendations, schedules and decisions

Providing trusted and reliable communication and reporting with confidence that all information is comprehensive, accurate, and confirmed

Managing correspondence with transparent articulation of impacts

Providing subject matter expert guidance and advice to Release and Deployment management, as well as other IT Support segments, and participating in development of remediation and collision avoidance strategies

Identifying and educating on control and communication failures to help prevent issues going forward

Providing updates to senior leadership on accomplishments and opportunities, as well as insights on organizational trends anchored in unique perspective of the role

Protecting the interests of organization through identification, management and escalation of risks and dependencies

Being proficient with IT workflow and collaboration tools, such as Service Now, JIRA and Confluence. Be able to independently create and manage work items in the tools as required

Being professionally familiar with Agile, Waterfall and hybrid delivery models to understand and align with multiple teams working in different paradigms

Understanding of the DevOps and continuous delivery principles and practices

📌 Release Lead (Toronto)
🏢 Ju0026M Group
📍 Toronto