09 Aug
|
Fitness World Canada
|
Metro Vancouver
09 Aug
Fitness World Canada
Metro Vancouver
Metro Vancouver Regional District, BC
Repairs & Maintenance
Full time
Aug 06, 2026
Yearly: $70000 - $75000
Love fixing things and keeping equipment running at its best? Our members count on machines that work every single day — and we're looking for a hands-on leader to make sure they do.
As our Repair & Maintenance Technician Manager , you'll be a true player-coach: on the floor doing the repairs yourself and building a team of R&M; Technicians who take real pride in their work. This is a lead-from-the-front role for someone who's happiest with a tool in hand and a team to bring along with them.
You'll use our “Tell, Show, Do” approach to grow your technicians — explain it, demonstrate it, then coach them until they own it. Reporting to the VP of Construction, your work will have a visible, meaningful impact at every club: safe, reliable equipment and members who feel proud to be part of Fitness World.
What You'll Do Repair & maintain the equipment our members rely on
- Diagnose, troubleshoot, and repair cardio and strength equipment — treadmills, ellipticals, bikes, rowers, steppers, selectorized and plate-loaded machines, cable systems, benches, etc.
- Work across mechanical, electronic, and structural fixes: belts, decks, motors, bearings, drive systems, consoles and display boards, cables and pulleys, upholstery, welds, and hardware.
- Calibrate and test equipment after every repair so it's safe, accurate, and member-ready before it goes back on the floor.
- Tag and remove unsafe or out-of-service equipment quickly, and get it back in rotation as fast as possible.
Own the preventative maintenance program
- Run and continuously improve preventative maintenance schedules that keep equipment reliable and extend its lifespan across all locations.
- Carry out routine inspections and servicing, and keep clear records of what's been done, what's coming due, and where each machine is in its lifecycle.
- Spot recurring problems and wear patterns early, and adjust the program so small issues never become expensive ones.
Lead from the front as a player-coach
- Schedule, dispatch,
and balance the workload of your R&M; Technicians across multiple clubs, prioritizing by member impact and urgency.
- Set the standard for quality, safety, and pace by working alongside your team — not just directing from a desk.
- Ride along on service calls, assess each technician's skills, and give hands-on, in-the-moment feedback.
Develop Your Team With “Tell, Show, Do”
- Onboard, train, and grow technicians using the Tell, Show, Do model — explain the task, demonstrate it, then coach them to independent competence.
- Create simple repair guides, checklists, and standard procedures so the whole team works to one consistent standard.
- Cross-train technicians on different equipment types and brands to build depth and flexibility across the team.
- Train on-site club staff on basic equipment care, safe handling, and when to escalate an issue.
Manage parts, tickets, and systems
- Manage repair tickets end to end in our maintenance (CMMS) software, keeping status, notes, and completion accurate and up to date.
- Order, organize, and track parts inventory, setting reorder points so common parts are always on hand.
- Handle manufacturer warranty claims and returns to recover costs wherever possible.
- Report on the metrics that matter — equipment downtime, response and repair times, PM completion, and repair costs — and use them to keep improving.
Respond fast and keep everyone safe
- Respond promptly and professionally to urgent equipment issues and facility emergencies, triaging by safety and member impact.
- Run routine safety, cleanliness, and equipment inspections, and keep us compliant with WorkSafeBC and health & safety standards.
- Follow and enforce safe work practices, and document incidents and corrective actions.
- Organize and optimize equipment placement and storage for safety and smooth day-to-day operations.
What You Bring
- 3+ years repairing fitness equipment or in hands-on mechanical maintenance — cardio and strength equipment experience is a big plus.
- Strong mechanical and electronic troubleshooting skills — you can open up a machine, find the fault, and get it running.
- Experience leading, mentoring, or coaching a team, or the readiness and drive to step into it.
- Valid BC Class 5 driver's license and willingness to travel between locations.
- Comfort with maintenance software (CMMS), parts and inventory tracking, and everyday computer tools.
- Ability to lift and move equipment up to 50 lbs.
- Clear, friendly communication with technicians, club staff, members, and vendors.
- Working knowledge of WorkSafeBC and health & safety practices.
- A proactive, solutions-focused mindset and genuine pride in a job done right.
Nice to Have
- Manufacturer training or certification on fitness equipment brands (e.g., Life Fitness, Precor, Matrix, Technogym, Hammer Strength).
- Experience in a fitness, hospitality, recreation, or multi-site environment.
- Facilities or maintenance certifications (e.g., FMP, CMM).
- Familiarity with vendor management and basic budgeting.
Our Perks
- Competitive compensation
- Group benefits (dental, extended health & travel)
- Complimentary membership for you and one other
- Discounted personal training
- A dynamic and inclusive workplace
- Opportunities for growth and continuous learning
- The chance to make a real impact across a growing organization
- Supportive leadership and a great team environment
Our Values
- Passionate — We put our all into everything we do and empower each other to be our best selves every day.
- Inclusive — We welcome everyone to be part of our world and pride ourselves on being a community for all.
- Fun — We laugh, smile, and enthusiastically have a good time, all the time.
- Community — We work, sweat, and give back together, creating connected communities inside and out.
Powered by
📌 Repair & Maintenance Technician Manager (Metro Vancouver)
🏢 Fitness World Canada
📍 Metro Vancouver