Key Responsibilities

Guest Room Cleaning & Presentation

- Clean and service guest rooms daily in accordance with hotel and brand standards.
- Change bed linens and make beds neatly and efficiently.
- Vacuum carpets and floors throughout guest rooms and assigned areas.
- Dust and polish furniture, fixtures, lamps, televisions, mirrors, picture frames, and other room surfaces.
- Thoroughly clean and sanitize bathrooms, including sinks, toilets, showers, tubs, mirrors, and floors.
- Remove fingerprints, smudges, and marks from glass, mirrors, windows, and other surfaces.
- Ensure all guest room amenities and supplies are properly replenished and presented according to standards.
- Ensure rooms are fully secured and all lights, televisions, and air conditioning units are turned off when service is complete.

Safety, Security & Maintenance

- Report maintenance deficiencies, damages, safety hazards, and suspicious activity promptly to the Supervisor or Manager.
- Report all missing items, damaged items, and personal belongings left behind in guest rooms immediately.
- Follow all lost and found procedures and ensure items are turned in promptly.
- Handle and use cleaning chemicals and equipment safely and according to established procedures.
- Maintain responsibility for assigned pass keys and ensure they are returned daily.
- Follow all Occupational Health & Safety policies, procedures, and safe work practices.

Operational Support

- Maintain housekeeping carts, storage areas, and workspaces in a clean and organized manner.
- Assist with additional cleaning duties and special projects as assigned by the Executive Housekeeper or management team.
- Coordinate the removal and storage of rollaway beds, cribs, and other guest-requested items.




- Work collaboratively with team members to ensure efficient daily operations and exceptional guest satisfaction.

Qualifications & Skills

- High school diploma or equivalent preferred.
- Previous housekeeping or hospitality experience considered an asset.
- Robust attention to detail and organizational skills.
- Ability to work independently and efficiently in a fast-paced environment.
- Strong communication and teamwork skills.
- Must be able to speak, read, write, and understand English.
- Knowledge of proper cleaning procedures, chemicals, and equipment handling is an asset.

Physical Requirements & Working Conditions

- Ability to stand, walk, bend, lift, push, and pull for extended periods of time.
- Ability to lift and carry moderate to heavy loads.
- Frequent repetitive movements including bending, reaching, and kneeling.
- Exposure to cleaning chemicals and cleaning equipment.
- Ability to work flexible shifts including weekends and holidays as required.
- Availability: Weekends and Holidays

Reporting Structure This position reports directly to the Executive Housekeeper. The Room Attendant works under general supervision while prioritizing and completing assigned duties independently and efficiently.

Equal Opportunity & Accommodation

We are committed to providing an inclusive, respectful, and barrier-free workplace. Accommodation will be provided in accordance with the Canadian Human Rights Code throughout the recruitment and employment process. Applicants requiring accommodation are encouraged to contact the Hiring Manager to arrange appropriate support.

Competitive Group Benefits

Employee Engagement program, Westmont Hospitality Group Canada Employee Discount program, Opportunity for career growth, Employee exclusive offer program, Service Award program, Employee Family Assistance program, Educational Assistance program and more.

📌 Room Attendant (Ottawa)
🏢 Holiday inn Ottawa Downtown- Parliament Hill
📍 Ottawa