Senior Account Manager, Client Services - Full-Time

100% Remote | Canada | Full time | Regular Collaboration with US & CAN-Based Clients

Our client, a fully remote strategic communications and thought leadership agency representing US-based clients, is seeking a full time Senior Account Manager to take ownership of a growing portfolio of executive thought leadership, personal branding and strategic communications accounts.

This is a broad client-leadership position rather than a conventional account coordination role. You will operate across senior client service, strategy, project delivery, content coordination and account growth.

You will:

- Serve as a trusted day-to-day partner to CEOs, founders and other senior executives.
- Manage client and internal communication with professionalism, clarity and confidence.
- Join and help lead client calls, translating discussions into transparent actions and priorities.
- Coordinate content strategies, presentations, proposals, timelines, approvals and deliverables.
- Brief and collaborate with copywriters, designers, strategists and agency leadership.
- Review work for alignment with the client’s objectives, positioning and tone.
- Draft polished client emails, summaries, presentation content and follow-up communications.
- Manage multiple accounts, competing priorities and fast-moving deadlines.
- Anticipate client needs, identify potential issues and ensure consistent follow-through.
- Identify opportunities to expand existing client relationships.
- Support tailored LinkedIn business-development campaigns when required.
- Use ChatGPT and Claude to improve efficiency and quality without replacing judgement, originality or the client’s authentic voice.

We are looking for:

- 8+ years of relevant account management, client services,



marketing, communications, PR, branding or related experience.
- Direct experience leading relationships with CEOs, founders, C-suite executives or senior B2B clients.
- Strong written communication, presentation and project-management skills.
- Experience within an agency, consultancy, professional-services business or fast-moving start-up.
- Exposure to thought leadership, executive communications, content strategy, PR or LinkedIn programmes.
- The ability to brief and coordinate writers, designers and strategic contributors.
- Confidence managing several clients, projects and deadlines simultaneously.
- Experience using Google Workspace, Slack, Zoom, Canva, LinkedIn and project-management platforms.
- Strong judgement, emotional intelligence, initiative and composure under pressure.
- An entrepreneurial and adaptable approach, with a willingness to contribute beyond a narrowly defined .

This is a full-time remote opportunity for a candidate based in Canada or USA.

Regular working-day overlap with US Eastern hours is required. Most client calls take place between 9:00 a.m. and 2:00 p.m. Eastern, Monday to Thursday, although full-time availability and flexibility will be required as client priorities change. Fridays are generally meeting-free and can be used for focused strategy, delivery and planning work.

Company-provided access to advanced ChatGPT and Claude accounts is included.

Candidates currently working as an Account Director, Client Services Director, Senior Client Services Manager or Director of Client Relations are also encouraged to apply.

If you apply, you will receive a response. A complete and the client’s information will be shared before any interview request, allowing you to make an informed decision about moving forward.

📌 Senior Account Manager (Canada)
🏢 Little Bridge Search
📍 Canada