Lead the digital and product strategy for customer segments with BMO Financial Group. Drive customer engagement and retention through creative approaches and cross-functional collaboration.

The Senior Manager, Customer Segments and Growth will enhance BMO's digital strategy while spearheading product innovation. This role demands a strategic leader with experience in banking, product management, and a track record of delivering customer-centric improvements. You will work closely with teams across Digital, Marketing, Analytics, and Technology to develop and execute strategies that drive growth in priority segments.

Key Responsibilities:



• Develop comprehensive strategies for segment acquisition • Enhance banking products and customer value propositions • Collaborate with Product and Digital teams on roadmaps • Lead initiatives for improved onboarding and digital journeys • Establish performance measures to monitor business impact

Requirements: • 7-10 years in financial services or digital strategy • Strong background in retail banking products • Proven ability to lead cross-functional teams • Experience developing business cases and presentations • Previous leadership experience is an asset

Elevate BMO's customer experience by driving engagement and innovation in this leadership role.

📌 Senior Manager Digital Strategy at BMO (Toronto)
🏢 Bank of Montreal
📍 Toronto