Senior Marketing Account Manager (Canada)

Senior Marketing Account Manager (Canada)

09 Aug
|
Bevy Commerce
|
Canada

09 Aug

Bevy Commerce

Canada

About Bevy Commerce

Bevy Commerce is a leading ecommerce agency specializing in Shopify development, omnichannel commerce, and Shopify POS implementation and migration. We partner with ambitious ecommerce brands to build, optimize, and scale their businesses through development, design, and digital marketing.

Our team combines technical Shopify expertise with performance-driven marketing to help brands grow profitably across every stage of the customer journey. As a Shopify Premier Partner, we work alongside some of the world's leading ecommerce brands, delivering integrated strategies across SEO, AEO, paid media, content marketing, email, analytics, and conversion optimization.

About the Role

We're looking for an experienced Senior Marketing Account Manager to own the day-to-day client relationship and overall health of a portfolio of Bevy Commerce's marketing accounts.

This is a hands-on delivery and client-facing role for someone who wants real ownership over accounts, not just execution. You will be the main point of contact for a portfolio of ecommerce marketing clients: running their recurring meetings, keeping them informed, and making sure the work our SEO, paid media, email, and analytics specialists deliver is on track, healthy, and improving month over month.

You will coordinate and oversee the day-to-day work of Bevy's internal marketing specialists, ensuring client priorities are translated into clear deliverables, work stays on schedule, and commitments are completed to a high standard. You’ll catch problems before clients do, remove blockers, and push the team toward better results. You'll report to Bevy's Director - Digital Marketing and have significant autonomy over the day-to-day management of your accounts.

The Director - Digital Marketing will provide strategic oversight and join client conversations where deeper expertise, senior guidance, or additional support is valuable.

The right person understands marketing well enough to speak credibly with both clients and specialists (you don't need to be a channel expert, but you need to know when something's off), and has the composure and organization to manage multiple accounts and personalities at once.





What You'll Do Own the Client Relationship

- Serve as the primary point of contact for your portfolio of marketing clients
- Lead recurring client calls, status updates, and check-ins
- Communicate proactively and flag issues before the client has to ask
- Manage expectations around scope, timelines, and deliverables per the SOW

Manage Campaign Health & Performance

- Coordinate and oversee the day-to-day work of SEO, paid media, email, and analytics specialists across your accounts
- Translate client priorities and SOW commitments into clear tasks, deliverables, and timelines for the specialist team
- Track work through completion and ensure deliverables are completed on time and to the expected standard
- Review specialist output for quality and consistency before it reaches the client
- Monitor account performance, catch underperformance early, and drive a plan to fix it
- Run monthly and quarterly performance reviews and reporting for each client

Grow the Account

- Identify and develop qualified upsell and cross-sell opportunities in partnership with the Director - Digital Marketing.
- Look for opportunities to expand scope based on client goals, performance gaps, and emerging needs
- Support renewals by demonstrating results, reinforcing value, and helping shape the next phase of the client relationship
- Maintain awareness of account health, budget, scope, and commercial opportunities across your portfolio

Escalate & Collaborate

- Loop in the Director - Digital Marketing on anything needing deeper strategic judgment, a churn risk, or an internal fire
- Keep specialists aligned, prioritized, and set up to do their best work
- Maintain accurate account documentation: SOWs, deliverables tracking, meeting notes

How We'll Measure Success





- Client retention and net revenue retention across your portfolio
- Overall account performance and the ability to identify underperformance early and drive corrective action
- Client satisfaction and responsiveness, no surprises, no dropped balls
- Specialist output quality and turnaround

What We're Looking For Experience

- 4+ years in a client-facing marketing role, ideally at an agency (account management, project management, or client services)
- Experience managing or coordinating specialists across SEO, paid media, email, or analytics
- Experience running client meetings, reporting, and expectation management independently
- Ecommerce or Shopify-adjacent experience is a strong asset

Core Skills

- Working knowledge of SEO, paid media, email marketing, and analytics fundamentals, enough to sanity-check specialist work and answer client questions confidently
- Comfortable with GA4, Google Search Console, and reporting/dashboard tools such as Looker Studio
- Strong writing and presentation skills for client-facing reporting

What Makes You Successful

- Exceptional organization and follow-through
- Calm and explicit under pressure, especially when something's gone wrong
- Genuine curiosity about marketing, not just relationship management
- Comfortable pushing back on specialists or clients when something isn't right
- Proactive, not reactive

Why Join Bevy?

- Work with leading Shopify and ecommerce brands across North America
- Own real client relationships and campaign outcomes from day one
- Collaborate with an experienced team of developers, designers, strategists, and marketers
- Work closely with an experienced Director - Digital Marketing who provides strategic support and mentorship
- Opportunities for growth as Bevy's marketing practice scales

How to Apply If you're an organized, client-focused marketing professional with a passion for building long-term client relationships and delivering exceptional digital marketing results, we'd love to hear from you! Apply directly through LinkedIn or send your resume and cover letter to [email protected]. Please include "Senior Marketing Account Manager Application" in the subject line.

📌 Senior Marketing Account Manager (Canada)
🏢 Bevy Commerce
📍 Canada

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