Interface with clients, both job-site and home-site related. Represent Toro Aluminum as field staff bearing the Toro Aluminum brand and maintain a professional image and demeanor.

DIRECT AND INDIRECT REPORTS

6 Service Technician(s)

WORKING HOURS Tuesday - Saturday 6:30am – 3:30pm

MAJOR RESPONSIBILITIES / ACCOUNTABILITIES

Management/Supervision/Leadership:

- Supervise the work of a small team of Service Technicians ensuring work is scheduled, planned and executed to a high standard reporting any concerns to management.
- Ensure that staff have the needed tools, equipment/resources and information to complete their jobs successfully.

Health & Safety:

- Ensure health and safety standards of self and others are always adhered to working in compliance with the Health & Safety Act and regulations including using any equipment, protective devices or clothing required.
- Maintain safety, cleanliness, tidiness, and order whilst on job sites.
- Report any known workplace hazards or violations of the Act immediately.

Technical / Function-Specific:

- Act as the main point of contact for key customers, e.g. homeowners and contracting personnel and ensure a positive service provision is provided at all times.
- Schedule work tasks effectively so that planned activities are completed on time and in line with service deliverables.
- Ensure vehicles and equipment are regularly serviced to minimize risk and ensure service continuity.



Restock materials/supplies/equipment where necessary.
- Liaise with internal management providing regular updates and reports in line with daily/weekly requirements.
- Uphold service policies and procedures by giving 110% effort toward the scope outlined.
- Disposal of recycling or waste when required.

Internal / External Customer Service:

- Liaises with internal and external stakeholders representing the business projecting a positive, and qualified demeanor always.

Administration:

- Complete necessary paperwork relating to the job including: time sheets, reports, marking up drawings and floorplans, service inventory, and orders, etc.

QUALIFICATIONS:

- Class 5 Driver’s License required.
- High school diploma.
- Experience in the construction industry is required. Window experience is considered an asset.
- Experience using various power tools.
- Experience and ability to work at heights.

SKILLS / COMPETENCIES REQUIRED TO SUCCESSFULLY EXECUTE THE ABOVE RESPONSIBILITIES
- Able to lift up to 50lbs.
- Excellent communication skills (verbal and written).
- Ability to work flexible hours.
- Swing stage and suspended access certification is an asset.
- The candidate must be punctual and reliable as this is a fast-paced work environment with many on-going commitments with our clients.
- Problem solving skills: Is resourceful and can offer positive solutions under pressure.

Compensation: $30.00 - $50.00 per hour

📌 Service Foreman - BC - Service (Port Coquitlam)
🏢 Toro Group of Companies
📍 Port Coquitlam