Join Our Growing Team!

Since 1991, ICE Western Sales has been a leader in manufacturing highly complex Custom HVAC units for global commercial and industrial markets. Our commitment to service, safety, and innovation has driven us to where we are today—a rapidly growing organization with a state-of-the-art manufacturing facility spanning 5 acres in South Foothills Industrial Park, Calgary, Alberta.

Why Choose ICE Western

- Leading Technology – Cutting-edge facility designed for innovation.
- Global Reach – Our HVAC products are trusted worldwide.
- Innovation-Driven – We set new standards in custom HVAC manufacturing.
- Talented Team – Over 100 dedicated professionals committed to excellence.

Position Overview The Shipping & Invoicing Coordinator is responsible for coordinating customer shipments, processing invoices, and supporting order fulfillment activities. This hands-on role involves preparing shipments, locating and packaging products, generating shipping and invoicing documentation, and communicating with customers to ensure orders are delivered accurately and on time.

Key Responsibilities

- Process customer orders and coordinate outbound shipments.
- Locate, pick, verify, package, and prepare products for shipment.
- Generate invoices, packing slips, shipping labels, and other shipping documentation.
- Verify billing information, purchase orders, and order accuracy.
- Coordinate with warehouse staff, carriers, and internal departments to ensure timely order fulfillment.




- Track shipments and resolve shipping or delivery issues.
- Communicate with customers regarding order status and shipment updates.
- Process customer invoicing and resolve billing discrepancies.
- Maintain accurate shipping, invoicing, and inventory records in the ERP system.
- Assist with inventory control, cycle counts, and general warehouse duties as required.
- Ensure compliance with company procedures and shipping regulations.

Qualifications
- Previous experience in shipping, logistics, order fulfillment, invoicing, or a related role.
- Experience in a manufacturing or industrial environment is an asset.
- Strong organizational, communication, and problem-solving skills.
- Proficiency with Microsoft Office and ERP or inventory management systems.
- Ability to manage multiple priorities in a fast-paced setting.
- High school diploma or equivalent required.

Preferred Skills
- Experience with shipping software and courier platforms.
- Knowledge of inventory management and warehouse processes.
- Basic accounting or bookkeeping knowledge.
- Strong attention to detail and commitment to accuracy.

Compensation & Benefits
- Competitive Wages – Based on experience and trade tickets.
- Comprehensive Health, Dental & Vision Coverage.
- Paid Vacation – Recharge and rest.
- RRSP Matching Plan – Build your financial future.
- Educational Allowance – Support for training and certifications.
- Employee Assistance Program – For work and life balance.
- Free Parking & Company Events – Team spirit from day one.

📌 Shipping and Invoicing Coordinator (Calgary)
🏢 Ice Western
📍 Calgary